Job
- Level
- Experienced
- Job Field
- Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Münster
- Working Model
- Hybrid, Onsite
Job Technologies
Your role in the team
- Together with your colleagues, you will be responsible for accepting inquiries and fault reports by phone, email and in the ticket system.
- You will be responsible for the classification, error analysis and troubleshooting of customer inquiries.
- Close communication with employees and customers is also part of your daily tasks.
- Our customers appreciate your informative support documentation.
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Our expectations of you
Education
- Completed vocational training in IT or a comparable qualification
Qualifications
- Good knowledge of Windows operating systems
- Solid technical understanding
- ITIL knowledge is a big plus
- Very good knowledge of German and English
- Personally, we particularly like your communication and teamwork skills and your willingness to deal intensively with customer challenges.
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Benefits
Food & Drink
Work-Life-Integration
Health, Fitness & Fun
Job Locations
Location Münster
Nordrhein-Westfalen
Germany
This is your employer
Bechtle AG
Bechtle is a leading IT company in Europe and operates around 70 system houses in Germany, Austria and Switzerland. The e-commerce companies in 14 countries ensure reliable IT services and enable companies to fully exploit their potential
Description
- Company Size
- 50-249 Employees
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Consulting, Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(2 Reviews)4.1
Engineering
4.0Workingconditions
4.5Career Growth
4.0Culture
4.2
Mitarbeiter IT Servicedesk
- Location
- Münster
- Working Model
- Hybrid, Onsite
