Job
- Level
- Experienced
- Location
- Hamburg, Stuttgart, Berlin, Cologne, Dresden, Bielefeld, Bautzen - Budyšin, Dortmund, Jena, Göttingen, Pforzheim, Heidelberg
- Working Model
- Hybrid, Onsite
- Job Field
- BI, Project
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you take full responsibility for strategic customers, develop tailored solutions, and ensure successful project execution within defined time, budget, and quality parameters.
Job Technologies
Your role in the team
- You assume comprehensive responsibility for the results of selected strategic clients across all service and revenue segments.
- You work closely with the account management of the respective clients and make a direct and measurable contribution to achieving our corporate goals.
- You are responsible for the strategic development, operational management, and financial results for our clients.
- You actively promote long-term customer loyalty and ensure a smooth customer journey in close coordination with other departments.
- You represent our company in project steering committees and take on the overarching management of project implementation. You are responsible for successfully executing and completing projects within the defined time, budget, and quality parameters.
- For the management as well as C-level representatives of our clients, you act as a competent and reliable point of contact.
- Furthermore, you contribute to early identification of project risks, analyze their causes, and implement effective risk mitigation measures through active project risk management.
- For data analysis and management, you use meaningful reports and KPIs to evaluate the economic engagement and drive strategic development.
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Our expectations of you
Qualifications
- You are familiar with the SAP portfolio.
- Entrepreneurial thinking as well as a strong customer orientation are an important part of your approach.
- You are characterized by strong conceptual and analytical skills, a structured approach, and assertiveness even in challenging situations.
- You have excellent communication and moderation skills, are ready to handle conflict situations to turn them into solutions, and convince with professional negotiation skills.
- Excellent German and English skills in spoken and written form complete your profile.
- A basic willingness to travel for client assignments is a given for you.
Experience
- You have several years of experience leading SAP projects, combined with solid knowledge in project management and experience in sales of SAP solutions & Managed Services.
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What we offer
- Make work location and hours flexible: including workation, remote work, part-time models, and sabbaticals.
- Your development according to plan: subject-specific onboarding, targeted career advancement based on career models, programs, and your own Academy.
- Family first: e.g., childcare subsidy, paid compassionate leave, and fathers' network.
- SAP Platinum Partnership: strong SAP partnership, extensive knowledge network, as well as SAP Learning Hub and certification opportunities.
- We take preventive measures: for example, a 25% subsidy for company pension schemes, corporate health management, and partnerships with fitness providers.
- With us, you'll get from A to B: company car (depending on the department), discounts for public transportation use, and bicycle leasing via JobRad®.
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Benefits
Work-Life-Integration
- 🚌Excellent Traffic Connections
- 🏝Extra Holidays
- ⏸Educational Leave/Sabbatical
- 🅿️Employee Parking Space
- 🏠Home Office
- ⏰Flexible Working Hours
- 🏖️Workation
Higher Take-Home Pay
- 🚙Company Car
- 📱Company Phone for Private Use
- 💻Company Notebook for Private Use
- 👴🏻Company Retirement Provision
- 🚎Public Transport Allowance
Health, Fitness & Fun
Food & Drink
Topics You Will Work On
Job Locations
About Your Employer
NTT DATA Deutschland GmbH
As the world's leading provider of IT services and global innovation partner, we combine global presence with local market expertise. Our professional IT services include consulting and system development to outsourcing.
Description
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Employer reviews
by devworkplaces.com
Total
(1 Review)3.7
Engineering
3.1Culture
3.6Workingconditions
4.2Career Growth
4.0
SAP Program Manager - Customer Success Management
- Location
- Hamburg, Stuttgart, Berlin, Cologne, Dresden, Bielefeld, Bautzen - Budyšin, Dortmund, Jena, Göttingen, Pforzheim, Heidelberg
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
