Job
- Level
- Junior
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Dusseldorf
- Working Model
- Onsite
Your role in the team
- Professional provision of solution- and service-oriented user support in software and hardware issues.
- Troubleshooting within the scope of 1st and 2nd level support and the corresponding documentation in the ticket system.
- Taking over the installation and administration of clients as well as conducting training and workshops for employees.
- Dealing with complex problems, including software maintenance and patch management.
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Our expectations of you
Education
- Successfully completed vocational training as an IT specialist (m/f/d) for system integration or comparable qualifications.
Qualifications
- Knowledge of application software as well as heterogeneous IT infrastructures and operating systems.
- Solution- and service-oriented approach as well as strong communication skills and ability to work in a team.
Experience
- Initial professional experience in IT helpdesk and IT support and in handling a ticket system is desirable.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Aschert & Bohrmann GmbH
Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
Junior Helpdesk Supporter
- Location
- Dusseldorf
- Working Model
- Onsite
- Diversity
- Open for all genders
