Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Wermelskirchen
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you are the first point of contact for customer inquiries and address technical issues in the Linux environment. You will also administer systems, perform updates, and work on implementing new technologies like Docker and Kubernetes.
Job Technologies
Your role in the team
- First point of contact for our customers' technical inquiries via phone, email, and ticket system.
- Rapid identification, classification, and resolution of standard IT issues.
- Professional documentation of all processes in our ticketing system.
- Qualified escalation of more complex inquiries with meaningful support tickets.
- Administration and optimization of Linux systems (primarily Debian, but also other distributions).
- Detailed error analysis and systematic problem solving for complex technical challenges.
- Management of physical servers and virtual machines in heterogeneous customer environments.
- Performing system maintenance, updates, and security patches.
- Participation in the implementation and optimization of IT infrastructures.
- Active involvement in building our container expertise (Docker/Kubernetes).
- Knowledge transfer and training of colleagues in the field of modern container technologies.
- Continuous professional development and integration of new technology trends.
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Our expectations of you
Education
- Completed IT training (e.g., Fachinformatiker Systemintegration) or a comparable qualification.
Qualifications
- Solid knowledge of Linux administration, ideally with a focus on Debian.
- Basic knowledge of network technologies and IT security.
- Good German and English skills, both written and spoken.
- Strong customer orientation and excellent communication skills.
- Structured, independent, and solution-oriented way of working.
- Ability to work in a team and enjoyment of knowledge transfer.
- High willingness to learn and enthusiasm for new technologies.
- Resilience and flexibility in dynamic environments.
Experience
- Practical experience with physical servers and virtualization environments.
- Initial experience or strong interest in container technologies (Docker, Kubernetes) is an advantage.
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What we offer
- Future-oriented workplace in a growth-oriented company.
- Modern and ergonomic workplace equipment.
- Short decision-making processes and a role with scope for creativity.
- Interesting and varied activity.
- A friendly and positive work environment where working is enjoyable.
- Attractive compensation package with holiday and Christmas bonuses.
- Health promotion through eBike leasing, massages, and other offerings.
- Flexible working hours and remote work.
- Excellent development opportunities.
- 31 vacation days and many additional benefits.
- Team events, after-work parties, and more.
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Benefits
More net
Health, Fitness & Fun
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
Memotech GmbH
Memotech GmbH is an IT service provider based in Wermelskirchen, Germany, that focuses on innovation and future orientation. With 100 employees, we provide IT service operations and user support across Europe in an infrastructure of approximately 3,400 servers and 25,000 clients.
Description
- Company Size
- 50-249 Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Linux administrator with 1st/2nd level support
- Location
- Wermelskirchen
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
