Job
- Level
- Experienced
- Job Field
- Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Würzburg
- Working Model
- Hybrid, Onsite
Job Technologies
Your role in the team
- Technical inquiries? Specialist problems? Both our customers and your colleagues know you as a competent contact person.
- You are responsible for complete and qualified documentation in the ticket system.
- You know and initiate our internal processes if necessary and work on improving IT processes.
- Furthermore, you act as an interface between our customers and our 2nd-level units.
- Last but not least, you will support IT projects and ensure high customer satisfaction.
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Our expectations of you
Education
- Completed training in the IT sector or a comparable qualification
Qualifications
- Good knowledge of Windows operating systems, Office applications, ITIL
- Good knowledge of German and English
- Personally, we particularly like your high level of service, solution and customer orientation as well as your strong communication and teamwork skills when dealing with customers and colleagues.
Experience
- Several years of professional experience in IT support, ideally in the service desk
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Benefits
Food & Drink
Work-Life-Integration
Health, Fitness & Fun
Job Locations
Location Würzburg
Bayern
Germany
This is your employer
Bechtle AG
Bechtle is a leading IT company in Europe and operates around 70 system houses in Germany, Austria and Switzerland. The e-commerce companies in 14 countries ensure reliable IT services and enable companies to fully exploit their potential
Description
- Company Size
- 50-249 Employees
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Consulting, Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(2 Reviews)4.1
Engineering
4.0Workingconditions
4.5Career Growth
4.0Culture
4.2
IT Support Agent
- Location
- Würzburg
- Working Model
- Hybrid, Onsite
