Job
- Level
- Experienced
- Location
- Berlin
- Working Model
- Hybrid, Onsite
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you ensure the smooth operation of client systems and devices, support end-users with technical issues, and maintain IT security policies and documentation.
Job Technologies
Your role in the team
- As a client administrator, you ensure that our internal systems and end devices run smoothly – from laptops to the cloud.
- Support and administration of client systems (Windows, mobile devices, peripherals, software)
- Remote support for end users - via ticket system, chat, phone, or remote maintenance
- Onboarding of new employees: devices, access rights, accounts, and software rollouts
- Maintenance and monitoring of IT security policies (e.g., antivirus, patch management, compliance)
- Support in standardization and automation of client environments
- Documentation of processes, solutions, and knowledge base articles
- Collaboration with infrastructure, network, and security teams
- Optional: On-call duty / occasional on-site assignments
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Our expectations of you
Education
- Completed IT training (e.g., Fachinformatiker:in Systemintegration or comparable)
- At least 1 year of professional experience in IT support or direct entry into the profession after training in a system house.
Qualifications
- You are IT-savvy, communicative, and eager to genuinely help users — not just to process tickets.
- Solid knowledge of Windows clients, Microsoft 365, ticketing systems, and remote tools.
- Independent, service-oriented work approach - you are solution-oriented, not hectic.
- Very good German skills (native speaker level) & good English skills
- Team spirit, reliability, and enjoyment of structured work
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What we offer
- Hybrid model: 2 days in the office, 3 days remote
- Modern work equipment and tools
- Collegial team with humor and a genuine hands-on mentality
- Structured onboarding & clear processes
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Benefits
Health, Fitness & Fun
- 🏋🏿♂️Fitness Offers
- 🙂Health Care Benefits
- 👩⚕️Company Doctor
- ♿️No Physical Barriers
- 🚲Jobbike
- 🎳Team Events
Work-Life-Integration
Food & Drink
Higher Take-Home Pay
Topics You Will Work On
Job Locations
More about the Recruiting Agency
Manpower GmbH & Co. KG
Manpower GmbH & Co. KG is an established company in the field of personnel services, offering a variety of HR solutions. With a focus on recruitment, temporary work, and outsourcing, it serves various industries, including manufacturing and finance.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
Client Administrator
- Location
- Berlin
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
