Job
- Level
- Junior
- Location
- Berlin
- Working Model
- Onsite
- Job Field
- IT, Support
- Employment Type
- Part Time
- Contract Type
- Internship / school internship
- Salary
- from 16 € gross/hour
Job Summary
In this role, you support colleagues with technical issues regarding laptops, printers, and software, manage user accounts, and handle incidents in the ticketing system while gaining valuable experience in IT support.
Job Technologies
Your role in the team
- The laptop isn't starting, the printer is malfunctioning, and the new colleague needs access by Monday? You make sure everything runs smoothly.
- As a working student in the IT Operations team, you will be with us at the Berlin office at Ostkreuz for 20 hours a week, and thus directly on-site when needed.
- You keep our momoxians operational both in the office and remotely, gaining practical experience across the entire IT support spectrum.
- You support all employees with technical questions, whether they work in the office or remotely.
- You analyze software and hardware issues with laptops, printers, and mobile devices and resolve them.
- You handle incidents in our ticket system (Jira Service Management).
- You create user accounts and manage access to our IT systems.
- You assist with the procurement of hardware, software, accessories, and consumables.
- You maintain our internal asset management system.
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Our expectations of you
Qualifications
- You are enrolled in an IT-related degree program.
- You speak fluent German and have good English skills for collaboration with colleagues at all momox locations.
- You enjoy learning new things and adapting quickly.
- You solve problems independently and remain solution-oriented even in tricky cases.
- You communicate clearly, even with colleagues without a technical background.
- Knowledge of Google Workspace and common Office tools.
Experience
- Nice to have: Practical experience with Windows, macOS, and Linux.
- Experience with Android and iOS devices.
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What we offer
- The position starts on December 1st and is paid at an hourly rate of €16.00.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Higher Take-Home Pay
Food & Drink
Job Locations
About Your Employer
momox GmbH
At momox, we're Germany's leading online buying and selling service. We make it easy for anyone to turn their books, movies, CDs, games, and clothes into cash. With our simple and fast selling process, you can quickly and easily get rid of your stuff and make some money in the process. So why not ditch your old things and make some extra cash? It's easy with momox.
Description
- Language
- English
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Trade, Internet, IT, Telecommunication
Working Student IT Support
- Salary
- from 16 € gross/hour
- Location
- Berlin
- Working Model
- Onsite
- Diversity
- Open for all genders
