Job
- Level
- Experienced
- Job Field
- IT, Project, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Bremen
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will manage the planning and administration of international service contracts for After Sales and develop innovative maintenance concepts for military and civil clients.
Job Technologies
Your role in the team
- As an In Service Support (ISS) Manager (m/f/d), you will be responsible for planning and managing service contracts (national/international) for the After Sales division.
- In this role, you are responsible for ensuring adherence to costs, quality, and deadlines.
- They thus ensure the continuous development of the service business in terms of spare parts, services, and repairs.
- Planning and management of ISS / Service / TLB contracts (national / international) for the after-sales sector.
- Technical leadership of integration or service teams in the ISS domain.
- Acquisition, creation, and negotiation of service contracts in coordination with the project team.
- Development of innovative maintenance and operational concepts domestically and internationally for military and civilian clients (m/f/d).
- Planning and management of the national and international subcontractors involved in the project.
- Solution-oriented collaboration with development departments, subcontractors, and clients (m/f/d).
- Design and organization of customer training sessions (m/f/d).
- Progress monitoring and evaluation of ISS / Service / TLB performance.
- Ensuring all transaction-relevant measures to achieve the respective ISS / Service / TLB contract success in accordance with the company's objectives.
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Our expectations of you
Education
- Completed technical bachelor's degree in Mechanical Engineering, Industrial Engineering, or a comparable field.
- Extensive knowledge of software and hardware integration as well as training and operational concepts.
Qualifications
- Good SAP/ERP skills.
- Negotiation-level proficiency in English and technical English, both spoken and written.
- High intercultural competence and willingness to work in an international environment.
- Independent working style and excellent organizational, team leadership, and communication skills.
- Willingness to travel worldwide.
Experience
- Several years of professional experience in the management of ISS/Service/TLB contracts or in handling large-scale projects as an Integration Manager (m/f/d).
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What we offer
- At our location in Bremen, we offer you: flexible working hours (flextime and trust-based working hours).
- Attractive compensation and 30 days of vacation per year.
- Mobile working.
- Job ticket and bike leasing.
- Exciting, interdisciplinary, and international projects within a matrix organization.
- A company culture that promotes professional and personal development.
- Individual and diverse external and internal training opportunities, including in the Rheinmetall Academy.
- Employee benefits of a large corporation, e.g., corporate pension scheme and employee stock purchase program.
- Professional onboarding process supported by a digital onboarding tool.
- Corporate Benefits Platform.
- Fitness and health programs as well as VIVA family service.
- Subsidized company restaurant as well as free water, coffee, and fruit.
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Benefits
More net
Health, Fitness & Fun
Work-Life-Integration
Food & Drink
Topics that you deal with on the job
Job Locations
This is your employer
Rheinmetall AG
We are the driving force behind the automotive and defense industries. Through our innovative strength and technological expertise, we lead both sectors. We are now systematically building on our strength to achieve our goal.
Description
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Vehicle Manufacturing, Supplier, Industry, Production
Dev Reviews
by devworkplaces.com
Total
(1 Review)3.5
Workingconditions
4.0Culture
3.6Career Growth
3.6Engineering
3.0
In Service Support Manager
- Location
- Bremen
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
