Job
- Level
- Senior
- Job Field
- IT, Network, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Bonn
- Working Model
- Onsite
Job Summary
In this role you take incident calls, technically qualify and document tickets, support procurement of hardware/software, administer Windows servers, network and storage, handle password resets and enforce IT security and standards.
Job Technologies
Your role in the team
- Telephone incident intake, including technical qualification and documentation of all activities in the ticketing system.
- Assistance with the procurement of new hardware and software components.
- Responsibility for the administration of Windows servers, network components, and storage systems.
- Enforcement of corporate IT standards and policies; in addition, password issuance and unlocking of user accounts.
- Implementation and monitoring of IT security policies
This text has been machine translated. Show original
Our expectations of you
Education
- Successfully completed vocational training as an IT specialist (m/f/d) for system integration, or a completed university degree in computer science.
Qualifications
- Knowledge of current Microsoft operating systems, networking, and Microsoft Active Directory
- Precise and solution-oriented work style as well as teamwork.
- A high level of service and customer orientation
Experience
- Several years of professional experience in IT support
This text has been machine translated. Show original
Benefits
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
Aschert & Bohrmann GmbH
Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
Senior IT Support Technician
- Location
- Bonn
- Working Model
- Onsite
- Diversity
- Open for all genders
