Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Bremen
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you monitor IT systems, manage software roll-outs, and coordinate technical issues. You closely collaborate with internal teams and external partners to ensure smooth operations.
Job Technologies
Your role in the team
- Operation and monitoring of IT systems and servers.
- Contact person for updates, upgrades, and migrations of our software modules.
- Execution of roll-outs with key account clients.
- Collaboration with internal teams as well as external service providers.
- Analysis and resolution of disruptions in IT operations (Second- and Third-Level Support).
- Ensuring the timely installation and integration, as well as customer acceptance and explanation of technical issues in case of problems.
- Ensuring traceability of activities through the use of designated Atlassian systems (Jira and Confluence).
- Processing and tracking customer orders as well as ensuring efficient processes within the scope of responsibility.
- Technical support for all involved parties in the project as well as participation in meetings with clients.
- Acceptance, processing, and coordination of disruptions and requests in a technical context.
- Participation in the further development of the IT infrastructure.
This text has been machine translated. Show original
Our expectations of you
Education
- Completed university degree or vocational training in the IT field, e.g., in Computer Science, Business Informatics, or Informatics.
Qualifications
- Strong communication skills as well as a pronounced service and customer orientation.
- Decision-making ability including taking on the associated responsibility.
- Willingness to work on weekends, at night, and on public holidays.
Experience
- Experience with software rollouts as well as technical expertise in system administration (Windows Server).
This text has been machine translated. Show original
What we offer
- A permanent employment contract as well as additional social benefits and VWL.
- A fair and attractive salary package and 30 days of vacation.
- Varied, diverse, and responsible tasks.
- A warm and collaborative environment within a collegial team with direct contacts (m/f/d).
- A very flexible working hours and location policy (remote work).
- Short decision-making paths and flat hierarchies.
- Current hardware equipment.
- An open, team-oriented, and pleasant working atmosphere as well as employee events.
- Good public transportation connections.
- Small offices (up to three people) - Desk sharing.
- Employee parking spaces directly at the company site as well as accessibility.
This text has been machine translated. Show original
Benefits
Health, Fitness & Fun
Higher Take-Home Pay
Work-Life-Integration
Food & Drink
Topics You Will Work On
Job Locations
About Your Employer
Cargosoft Gmbh
We are one of the leading logistics IT service providers for performance-optimized solutions with a focus on sea and air freight handling. Through continuous further development, our CargoSoft software solution has grown into a comprehensive, modular tool for the practical handling of all logistics processes.
Description
- Company Size
- 50-249 Employees
- Founding Year
- 2000
- Company Type
- Digital Agency
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication, Logistics, Transportation
IT Operations Update Specialist
- Location
- Bremen
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
