Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Verl
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will handle technical product inquiries regarding drive systems control with TwinCAT, analyze customer requests, and provide on-site and remote support during commissioning.
Job Technologies
Your role in the team
- Processing product inquiries regarding the application and functionality purposes as a central and company-wide point of contact.
- Analysis of specific customer inquiries regarding the control and regulation of drive systems with NC, NCI, and CNC within our automation software TwinCAT.
- Clarification of detailed technical questions in the areas of NC, NCI, CNC, and compact drive technology - partly in collaboration with product management and development.
- Practical support and solution-oriented consulting for our customers through remote maintenance and on-site service.
- Development of solutions to ensure a quick and smooth commissioning process for the customer.
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Our expectations of you
Education
- Successfully completed studies in Electrical Engineering, Mechatronics, or Automation Technology.
Qualifications
- Knowledge of our automation software TwinCAT or alternatively PLC programming is desirable.
- Basic knowledge in drive technology.
- Ability to present complex technical content clearly, in a structured and understandable manner.
- Enjoyment of committed and team-oriented collaboration.
- Strong customer and service orientation.
- Very good knowledge of German (at least C2 level) as well as good knowledge of English (at least B2 level) in speaking and writing.
Experience
- Alternatively, successfully completed advanced training as a state-certified technician (m/f/d) in the field of electrical engineering and several years of experience in an industrial environment.
- Initial experience in automation technology and PC-based control technology.
- Initial programming experience with G-Code is advantageous.
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What we offer
- Exciting tasks in an international high-tech company with plenty of freedom for innovative ideas and professional development.
- An open and family-oriented corporate culture with flat hierarchies and a culture of personal "you".
- A future-proof job at a financially solid, owner-managed family business.
- An attractive compensation package, 30 days of vacation, contributions to company pension schemes beyond statutory requirements, asset-building benefits, as well as holiday and Christmas bonuses.
- Flexible and modern working time models, including flextime as well as the option to compensate overtime with free time or to receive it with a fair surcharge.
- Depending on the area of responsibility, the option to work remotely on individual days after a successful onboarding and probation period.
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Benefits
Higher Take-Home Pay
Topics You Will Work On
Job Locations
About Your Employer
Beckhoff Automation GmbH
Beckhoff is your reliable partner for automating your processes. On the basis of PC-based control technology, we implement open automation systems that are precisely tailored to your needs. We use a wide range of products and components in order to be able to offer you a tailor-made solution - from industrial PCs to IO and fieldbus components to drive technology and automation software.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Industry, Production, Internet, IT, Telecommunication
Technical Support Engineer Motion Control
- Location
- Verl
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
