Job
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Job technologies
Your role in the team
- Creation and implementation of an IT service desk.
- Acceptance of inquiries and troubleshooting regarding software problems by telephone and email.
- Prioritization, classification and documentation of disruptions in the ticket system.
- Creation and maintenance of a self-service portal.
Our expectations of you
Education
- Completed (IT) technical or commercial vocational training.
Qualifications
- Very good knowledge of German, both written and spoken.
- Quick comprehension, strong communication and teamwork skills.
Experience
- Experience in support and confident use of Windows, Office and standard software.
Benefits
Work-Life-Integration
Job locations
About your employer
UNIPLUS ist ein Anbieter der seit 40 Jahren eine feste Kundenbasis von öffentlichen Auftraggebern aufgebaut hat. Entwickeln Sie für diese Kunden moderne WEB-Applikationen für Inhouse- und Cloudlösungen.
- 1-49 Employees
- Established Company
- Onsite, Hybrid
- Internet, IT, Telecommunication
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