IT service desk employee

Uniplus Software-lösungen

Job

This listing has been machine translated. Show original

Job technologies

Your role in the team

  • Creation and implementation of an IT service desk.
  • Acceptance of inquiries and troubleshooting regarding software problems by telephone and email.
  • Prioritization, classification and documentation of disruptions in the ticket system.
  • Creation and maintenance of a self-service portal.

Our expectations of you

Education

  • Completed (IT) technical or commercial vocational training.

Qualifications

  • Very good knowledge of German, both written and spoken.
  • Quick comprehension, strong communication and teamwork skills.

Experience

  • Experience in support and confident use of Windows, Office and standard software.

Benefits

Work-Life-Integration

Job locations

Map of the job locations
© OpenMapTiles, © OpenStreetMap contributors
  • Location Münster (Hessen)
    64839 Hessen, Germany
  • Location Münster
    Nordrhein-Westfalen, Germany

About your employer

UNIPLUS ist ein Anbieter der seit 40 Jahren eine feste Kundenbasis von öffentlichen Auftraggebern aufgebaut hat. Entwickeln Sie für diese Kunden moderne WEB-Applikationen für Inhouse- und Cloudlösungen.

Company size
1-49 Employees
Company type
Established Company
Work model
Onsite, Hybrid
Industry
Internet, IT, Telecommunication
  • syracom AGWiesbaden

    • Easy Apply
    • €50k – €65k
    • Hybrid
    • Onsite
    • Full Time

    Participation in security analyses and assessment of applications and IT systems. Support in the design and implementation of technical security measures (e.g., WAF, Load Balancing, Firewall, etc.). Conducting and supporting penetration tests,...

    • WAF
    • XDR
    • SIEM
    • AWS IAM
  • sinoDusseldorf

    • Easy Apply
    • Onsite
    • Full Time
    • Senior

    sino AG, based in downtown Düsseldorf, has been an innovative financial service provider for over 25 years. We specialize in the execution of securities transactions for the most active and demanding traders in Germany. With currently 26 employees, we...

    • Java
    • PHP
    • C#
    • SQL
    • Linux
    • Windows
  • Tröger & Cie. AktiengesellschaftNuremberg, Regensburg, Bayreuth

    • Easy Apply
    • Hybrid
    • Onsite
    • Full Time

    Anyone who joins here not only designs software – they bring machines to life that are recognizable on real construction sites. Software Developer (m/f/d) Basic Engineering Our client is an internationally leading manufacturer of technically...

    • Ethernet
    • C
    • Git
    • Python
    • Bash
    • Linux
    • C++
    • CAN
    • J1939
    • +4
    • +5

IT service desk employee

Uniplus Software-lösungen