Job
- Level
- Senior
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Kaltenkirchen, Bochum
- Working Model
- Onsite
Job Summary
In this role, you independently manage on-site IT support, assist employees with technical inquiries, and perform installations, updates, and troubleshooting on hardware and software.
Job Technologies
Your role in the team
- As a IT Specialist and Senior IT Support Employee (m/f/d) at SPITZKE, you will independently manage your location and ensure the smooth operation of our IT infrastructure on-site.
- In this role, you will be the primary point of contact for our employees and support them with all technical questions and issues.
- Responsibility: Independent on-site support of the location in 1st- and 2nd-level support.
- IT Helpdesk: Provision, installation, and support of PCs, notebooks, and mobile devices, as well as installed enterprise applications.
- Troubleshooting: Elimination of potential disruptions and errors at our site and on construction sites in the region (collaborating with IT staff from the corporate headquarters).
- Update: Creation and maintenance of user data, software updates, and upgrades for hardware and software.
- Support: Serves as the central point of contact for our employees regarding all IT-related matters.
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Our expectations of you
Education
- Qualification: Vocational training in the IT field, e.g., IT Specialist (m/f/d) for System Integration, or a comparable technical qualification with several years of professional experience in Helpdesk / IT Support.
Qualifications
- Competence: Independent, service- and solution-oriented work as well as the ability to think analytically.
- Communication: Very good spoken and written skills in German or willingness to develop language skills.
Experience
- Experience: Several years of professional practice in 1st- and 2nd-level IT support.
- Expertise: Ability to identify and resolve issues on PCs, notebooks, workplace phones, mobile devices, as well as printers and scanners; proficient in Office 365, routine in maintaining user data in Active Directory, and experience working with ticketing systems.
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Benefits
Health, Fitness & Fun
Job Locations
This is your employer
SPITZKE SE
Als Systemlieferant reichen unsere Kompetenzen von der Projektrealisierung auf Hochgeschwindigkeitstrassen über Erneuerungen von Bahnanlagen, Bahnhöfen und Eisenbahnbrücken bis hin zur Produktion von Gleis- und Weichenschwellen aus Spannbeton sowie Masten aus vorgespanntem Schleuderbeton.
Description
- Founding year
- 1936
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Construction, Real Estate, Building Services
Senior IT Support Staff
- Location
- Kaltenkirchen, Bochum
- Working Model
- Onsite
- Diversity
- Open for all genders
