Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Temporary
- Location
- Magdeburg
- Working Model
- Onsite
Job Summary
In this role, you will manage IT support, resolve issues both onsite and remotely, conduct hardware rollouts, and actively support the IT operations for a smooth workflow.
Job Technologies
Your role in the team
- Ensuring smooth IT operations in a versatile system landscape
- Support users as the central contact person in IT support
- Active participation in IT projects and rollouts on-site
- Rapid and structured handling of disruptions in daily operations
- Support for IT projects, especially the execution of hardware rollouts.
- Ensuring smooth operation in a versatile IT system landscape
- Analysis and resolution of issues in 1st and 2nd level support (remote and on-site)
- Acceptance and processing of customer inquiries via telephone, email, or at the customer service desk.
- Assembly and disassembly of hardware components
- Execution of workplace and hardware relocations
- Maintenance and updating of asset data in the system
- Escalation of more complex issues to downstream support units
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Our expectations of you
Qualifications
- Enjoyment of independent work and practical IT tasks
- Motivation to further develop your professional skills in IT
- Basic knowledge of Windows and Microsoft Office environments
- Good knowledge of handling standard hardware
- Strong communication skills and ability to work in a team
- Very good spoken and written German skills (at least C1 level)
Experience
- Initial experience in telephone 1st- and 2nd-level support is advantageous.
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What we offer
- On-site deployment in Magdeburg
- Full-time (40 hours per week)
- Varied activities between support, rollout, and operational IT management
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Benefits
Health, Fitness & Fun
- 🏋🏿♂️Fitness Offers
- 🙂Health Care Benefits
- 👩⚕️Company Doctor
- ♿️No Physical Barriers
- 🚲Jobbike
- 🎳Team Events
Work-Life-Integration
Food & Drink
More net
Job Locations
This is your employer
Manpower GmbH & Co. KG
Manpower GmbH & Co. KG is an established company in the field of personnel services, offering a variety of HR solutions. With a focus on recruitment, temporary work, and outsourcing, it serves various industries, including manufacturing and finance.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
Onsite Supporter
- Location
- Magdeburg
- Working Model
- Onsite
- Diversity
- Open for all genders
