Job
- Level
- Experienced
- Location
- Jena
- Working Model
- Hybrid, Onsite
- Job Field
- IT, Support
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you will be responsible for technical support, installation and configuration of hardware and software solutions in practices, as well as integrating medical devices into existing systems.
Job Technologies
Your role in the team
- You are the first point of contact for our practice teams regarding technical questions about the practice management software and connected medical technology, ensuring smooth IT operations on-site.
- You install, configure, and support hardware and software solutions in our practices, ensuring their secure, stable, and efficient operation.
- You are responsible for the IT rollout of new practice locations - from technical preparation through implementation to successful commissioning.
- You integrate medical devices into the existing system landscape, set up interfaces, and support the user acceptance testing together with the users.
- You analyze and resolve technical issues independently or in close collaboration with our central IT team, documenting solutions in a comprehensible and structured manner.
- You support the onboarding of new employees, set up modern workplaces, and ensure the provision of the necessary IT equipment according to needs.
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Our expectations of you
Education
- You have successfully completed training in the IT field, for example as an IT specialist (m/f/d) for system integration or application development, IT system administrator (m/f/d), IT electronics technician (m/f/d), or a comparable qualification.
Qualifications
- Ideally, you already have some experience with healthcare or medical devices. However, what is even more important to us is your curiosity, willingness to learn, and interest in this exciting environment.
- You enjoy direct communication with users, explain technical issues clearly and service-oriented, and maintain an overview even in challenging situations.
- Knowledge of practice management systems or other healthcare software is an advantage. You quickly and independently familiarize yourself with new applications and technologies.
- You work in a structured, reliable, and responsible manner and are characterized by a high standard of quality and service.
- You possess a Class B driver's license.
- You are mobile, willing to travel, and regularly visit our practices on-site. We will provide you with a company vehicle - also for private use.
- You are a communicative team player with high flexibility and have very good German language skills, both written and spoken (at least level C1).
Experience
- You have practical experience in client and server support as well as in working with Windows systems, standard software, and peripherals.
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What we offer
- You enjoy 31 days of vacation for your relaxation.
- With JobRad leasing, you stay environmentally friendly and mobile.
- Your onboarding is made easy with us.
- Your future is secured with company pension scheme.
- A "Aktion Mensch" ticket awaits you on your birthday.
- Mobile working gives you maximum flexibility.
- Your recommendation will be rewarded with a bonus.
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Benefits
Health, Fitness & Fun
Higher Take-Home Pay
Work-Life-Integration
Food & Drink
Job Locations
About Your Employer
Medipolis
We are a medium-sized family business headquartered in Jena that operates according to the principle of integrated pharmaceutical supply and offers our customers comprehensive supply on different levels.
Description
- Founding Year
- 2005
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Pharmaceutical Sector, Chemical Industry, Biotech
IT support specialist
- Location
- Jena
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
