Job
- Level
- Junior
- Job Field
- IT, Support
- Employment Type
- Part Time
- Contract Type
- Internship / school internship
- Salary
- 15 to 17€ Gross/Hour
- Location
- Darmstadt
- Working Model
- Onsite
Job Summary
In this role, you will assist in 1st level support, handle tickets, conduct simple fault analysis, and help with hardware installations and device management. Additionally, you will contribute to inventory preparation and Windows 11 migrations.
Job Technologies
Your role in the team
- Support in 1st Level Support: Ticket reception and processing, documentation, simple fault analysis.
- Onsite activities: support with hardware installations, device exchanges, and preparation of workstations.
- Inventory preparation for autumn: device registration, data maintenance, stock organization.
- Participation in lifecycle topics: exchange of old devices, support with Windows 11 migrations.
- Support with device management via Intune.
- Collaboration with 2nd Level Support and other IT teams.
- Support with ITSM processes.
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Our expectations of you
Qualifications
- Enrolled student (m/f/d) in the field of Computer Science, Business Informatics, or a related area.
- Basic IT knowledge or high IT affinity.
- Basic knowledge of Windows systems, hardware, and networking technology is advantageous.
- Reliable, structured work approach and enjoyment of learning.
- Good knowledge of German and a service-oriented demeanor.
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What we offer
- 15-17 € per hour.
- Practical insights into the IT support of a major industrial client.
- Modern work environment and helpful colleagues.
- Flexible working hours within the scope of project requirements.
- A appreciative environment with open communication.
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Job Locations
This is your employer
everience GmbH
Die everience GmbH in Darmstadt ist Teil des europäischen Konzern NEURONES, der seit 30 Jahren im IT Markt profitabel wächst. Der Fokus liegt im ersten Schritt auf PC- und Helpdesk-Services, die den größten Anteil des Konzernumsatzes von NEURONES abbilden und durch starke Innovationen eine gute Differenzierung ermöglichen. Als junge und dynamische deutsche Niederlassung agiert die everience GmbH seit 2015 erfolgreich in der DACH-Region sowie in den Benelux-Staaten.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Internet, IT, Telecommunication
Working Student IT Support
- Salary
- 15 to 17€ Gross/Hour
- Location
- Darmstadt
- Working Model
- Onsite
- Diversity
- Open for all genders
