Job
In this role, you will install and operate firewall solutions for clients and within NETHINKS' Network Service Platform, handle support requests, and actively contribute to the ongoing development of IT security.
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Your role in the team
- You install and operate firewall systems at our customers’ sites and on NETHINKS’s nationwide network service platform.
- You handle support requests related to firewall installations at the 1st and 2nd levels.
- You coordinate complex customer inquiries, incidents, and support cases with leading security solution providers (e.g., Fortinet).
- You assess current requirements in IT security and actively contribute to the further development of our network security platform.
- You support our sales and product development teams with new customer acquisition and advising existing customers as part of presales activities.
- You support the implementation of highly available internet and WAN solutions for our customers.
- You are willing to work outside regular business hours and participate in on-call duty.
Our expectations of you
Education
- Completed vocational training or a degree in computer science, or an equivalent qualification.
Qualifications
- Strong analytical thinking skills.
- Independent and structured approach to work.
- High level of commitment, ability to work in a team, and resilience.
- Expert knowledge: Computer Science.
- Mandatory: Firewall systems.
Experience
- Practical experience installing and operating firewalls.
- Practical experience in routing and switching.
What we offer
- Permanent position.
- Working hours under a flexitime model.
- Free DSL connection with maximum availability at your place of residence.
- Modern, bright office spaces with a large rooftop terrace in downtown Fulda and views of the city parish church.
- Designer furniture and electric height-adjustable desks.
- Company laptop of your choice (Apple MacBook, Windows, Linux).
- 34-inch curved LED monitors.
- Open social space with Spotify and Sonos.
- Complimentary specialty coffees made with Reinholz coffee beans and fresh whole milk from a FRANKE A400 coffee machine.
- Huge selection of chilled drinks (RhönSprudel, Bionade, mate, cola, Mezzo Mix ...).
- Numerous team events (summer party, Christmas party, monthly themed events).
- WEBER Spirit gas grill for spontaneous, relaxed evenings of grilling.
- Vacation and Christmas bonuses.
- Mobile office option available.
- Interesting areas of responsibility.
- A pleasant working atmosphere in an innovative team.
- A team with short decision-making paths.
- Contribute and bring your own ideas to life.
- Professional development opportunities through specialist literature and attendance at external training courses and conferences at least once a year.
Benefits
Health, fitness & fun
Higher take-home pay
Topics you will work on
Job locations
About your employer
Übersicht Die NETHINKS GmbH ist ein inhabergeführter ITK-Dienstleister mit Gründung in 1996. Unser Team kann auf langjährige Erfahrung in vielen Branchen zurückgreifen und stellt sich neuen Herausforderungen mit Kompetenz und Engagement. Wir entwickeln und realisieren für unsere Kunden bedarfsgerechte, zukunftsfähige Lösungen. Wir sind herstellerneutral und verwenden auch selbst die Produkte, die wir empfehlen. Das Leistungsspektrum umfasst Beratung, Planung, Umsetzung und Betrieb.
- 1996
- Established Company
- Onsite, Hybrid
- Internet, IT, Telecommunication
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