Job
- Level
- Experienced
- Job Field
- IT, Application, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Berlin
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will manage customer projects from initial technical consultations through conceptualization to successful implementation while ensuring integration of our platform into client systems.
Your role in the team
- You work at the interface between product, customers, and implementation.
- You are involved in client projects from the outset and support them through to successful technical implementation.
- From initial discussions about the conception to the go-live, you ensure that viable solutions are developed from both technical and functional requirements.
- In addition, you understand both our platform and the systems and processes of our clients, and you combine both into an actionable solution.
- You provide technical consulting to our enterprise clients, develop suitable concepts, and take responsibility for ensuring the successful implementation of projects.
- In this role, you can take on a central role both in sales conversations and workshops as well as in the concrete technical implementation.
- You accompany client projects from the initial discussions to go-live.
- You advise clients on the technical capabilities of our platform and develop suitable solutions together with them.
- You are responsible for the technical conception and integration of our platform with our clients' systems.
- You have end-to-end responsibility for the successful onboarding of our clients and keep track of progress, open decisions, and technical dependencies.
- You conduct workshops at the client's site and analyze existing systems, processes, and requirements.
- You translate technical requirements into concrete technical solution concepts.
- You assess the technical feasibility of customer requirements, review and design integration pathways, and derive necessary adjustments for successful customer onboarding.
- You develop demos, proof of concepts, or initial technical prototypes as needed.
- You create detailed project plans, effort estimates, and technical components of proposals.
- You recognize early risks and coordination needs between the customer, sales, and technical teams.
- You systematically communicate technical requirements to product management.
- You work closely with Business Development and Key Account Management.
- You bring market and customer requirements into the product team.
- You identify recurring requirements and help us develop standardized and scalable solutions, as well as meaningfully expand the platform.
- You contribute to continuously improving our technical consulting and implementation processes.
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Our expectations of you
Qualifications
- You can understand and evaluate software architectures, data flows, and technical dependencies.
- You feel confident both in conversations with clients and in collaboration with software developers.
- You have conducted workshops, demos, or proof of concepts at the customer's site.
- You are familiar with longer project cycles in the B2B environment.
- Holistic thinking: You understand technical contexts comprehensively and can communicate them clearly to developers and decision-makers.
- Independent thinking & sense of responsibility: You work in a structured manner, think independently, and take responsibility for projects.
- Analysis & Problem-Solving Skills: You recognize risks and problems early, analyze contexts, and develop sustainable as well as pragmatic solutions.
- Conflict competence: You confidently moderate different interests and lead participants to clear, shared decisions.
- Proficient in German (C1) spoken and written, very good in English (B2) for technical discussions.
Experience
- You have several years of experience as a Solution Engineer, Technical Consultant, or in a similar role.
- You bring a deep technical understanding, ideally from your own experience in software engineering.
- You have experience with API integrations, system connections, and complex platforms.
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What we offer
- We offer you a hybrid working model with two to three meetings per month at our location in Berlin.
- Additionally, this position requires a high willingness to travel - nationwide in Germany.
- As long as the position is listed on our career page, we are looking for suitable talents.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
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Hypoport AG
As Smart InsurTech AG, we have big plans! With our service-oriented SMART INSUR technology platform, we ensure that insurers can finally focus on good products and sales again. For this purpose, we revolutionize the insurance world with efficient processes, crisp web services and sleek frontends!
Description
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Banking, Finance, Insurance