Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Sindorf, Kerpen (Eifel)
- Working Model
- Onsite
Your role in the team
- Responsibility for the analysis, classification and processing of incoming requests in the ticket system.
- Providing 1st & 2nd level IT support via telephone and remote access.
- Documentation and tracking of all processing steps.
- Support in the further development of service desk processes.
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Our expectations of you
Education
- Successfully completed vocational training in the IT sector or comparable qualification.
Qualifications
- Very good written and spoken German and English skills.
- Routine handling of common hardware and software requirements.
- Solution-oriented approach, a high level of technical affinity and strong communication skills.
Experience
- First experience in 1st and 2nd level support.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Aschert & Bohrmann GmbH
Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT service desk employees with foreign language skills
- Location
- Sindorf, Kerpen (Eifel)
- Working Model
- Onsite
- Diversity
- Open for all genders
