Job
- Level
- Experienced
- Job Field
- IT, Support, Test/QA
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Bremen
- Working Model
- Onsite
Job Summary
In this role, you will handle technical support for products, representing customer concerns to development teams by reproducing issues and contributing to solutions.
Job Technologies
Your role in the team
- Technical support for our products, including TX Text Control, TX Spell, and DS Server, via email, live chat, and Teams meetings.
- Reproduce issues and discuss them with the various development teams.
- Participation in product development based on problems and functional requirements.
- Act as an interface between the client's requirements and the development teams.
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Our expectations of you
Qualifications
- Excellent communication skills - English is required.
- Ability to work independently and in small teams.
- Work self-motivated.
Experience
- Development experience in one or more programming languages (C++, C# or JavaScript).
- Experience in software testing.
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What we offer
- We are looking for long-term partnerships.
- There is a performance-oriented but relaxed atmosphere.
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Topics You Will Work On
Job Locations
About Your Employer
Text Control
Text Control GmbH, based in Bremen, is a renowned provider of software solutions for text processing and document editing. The company offers .NET and web-based SDKs that are utilized in various sectors, including healthcare and finance. Since its establishment in 1991, Text Control GmbH has served developers worldwide and supports digital document processes.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Internet, IT, Telecommunication
Developer in technical support
- Location
- Bremen
- Working Model
- Onsite
- Diversity
- Open for all genders
