Job
- Level
- Experienced
- Location
- Dresden
- Working Model
- Hybrid, Onsite
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you will be the first point of contact for customers, handling software installations, analyzing errors, ensuring solution stability through remote support, and rolling out new releases.
Job Technologies
Your role in the team
- Acting as the first point of contact for customers, providing professional and solution-oriented support.
- The installation of our software solutions at the customer's site will be part of your responsibilities.
- Unabhängige Erbringung von Remote-Kundenservice.
- Monitoring the performance and stability of software solutions, including error analysis and troubleshooting.
- Supporting the rollout of new software releases, including hotfixes and patches, to ensure smooth implementation.
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Our expectations of you
Education
- You have a degree in the field of IT or in a comparable subject area.
Qualifications
- Affinity for technology and are interested in topics related to the IT environment.
- Excellent communication skills and ability to work independently, customer-oriented as well as responsible.
- Our team operates in an international environment and supports customers worldwide. Therefore, fluency in English (both written and spoken) is required, knowledge of German is an advantage.
Experience
- Erfahrung in der Installation, Konfiguration und Administration von Windows Server-Systemen.
- It is an advantage if you have already gained experience with SQL servers and with container technologies (such as Docker/Kubernetes).
- Experience in the installation, configuration, and administration of Linux systems is also desirable.
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What we offer
- Modern office space in the heart of Dresden.
- You can easily reach us by public transport. Many of our colleagues also use the bicycle cellar.
- We have a flexible arrangement for working hours as well as for mobile working.
- We provide high quality software and hardware for your working needs.
- Your mentor will familiarize you in detail with your new tasks and your new team.
- You can also develop your language skills with us, we offer German language courses for our international colleagues.
- Our open company culture is characterized by the meeting of different cultures, mutual respectful interaction, and our joy of work.
- For your physical well-being, KLA provides vouchers for lunch, fresh fruits, and drinks.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Higher Take-Home Pay
Topics You Will Work On
Job Locations
About Your Employer
Kla Corporation
KLA Corporation is one of the world's leading companies in the development, manufacture and marketing of control and improvement methods for semiconductor production processes.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Industry, Production
Customer Operations Engineer
- Location
- Dresden
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
