Job
- Level
- Junior
- Job Field
- IT, Support, Security
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Siegen, Hemer
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you support foreign affairs applications, provide 2nd level support, and contribute to software customization, migration projects, and the development of scripts for process automation.
Job Technologies
Your role in the team
- You are responsible for the technical support of specialized procedures in immigration services and the VOIS platform, and you provide 2nd-level support for additional applications.
- In this role, you will advise our clients, support technical assistance, and coordinate communication with 1st- and 3rd-level support as well as the respective software vendors.
- You participate in migration projects and software adaptations within the procedural environment and support their planning, coordination, and technical implementation.
- They maintain and support existing process interfaces and develop existing scripts further according to needs.
- They support our clients in the use of the managed software and in solving technical issues related to the peripheral devices used by our clients (printers, scanners, smartphones, etc.).
- You create and maintain system documentation, user manuals, and guides, and record all customer-relevant information using IT-supported tools.
- They analyze existing software solutions and participate in the conception as well as the implementation of extensions and modifications in collaboration with internal and external partners.
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Our expectations of you
Education
- You have completed training as an IT specialist (m/f/d) or possess a comparable qualification with relevant practical experience.
Qualifications
- You have good knowledge of working with Linux and basic knowledge of Windows Server administration.
- You have a good technical understanding of databases and IT security and are confident in handling MS Office.
- You have very good written and spoken German skills.
- You communicate clearly, conclusively, and appropriately to the audience, enjoy working in a team, and are able to explain complex technical issues understandably.
- You work independently, in a structured and solution-oriented manner. Flexibility, an analytical mindset, and a valid Class B driver's license complete your profile.
Experience
- You have practical experience in scripting and automation, especially with Bash, PowerShell, and Python.
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What we offer
- New horizons through personalized development and much more.
- Benefit from flexible working hours and customized work models to achieve an optimal balance between professional demands and private needs!
- Take advantage of the partial home office option and actively shape your work-life balance!
- Look confidently into the future - with our company pension scheme.
- Visit the Sauerlandpark as often as you like and experience the changing seasons in all their splendor!
- We are not satisfied with less – just like you. That is why we also offer 30 days of basic vacation.
- ... because we want you to shine not only in your job but also when lifting weights.
- Whether e-bike or mountain bike: Benefit from our company bike leasing and arrive relaxed, environmentally friendly, and sporty.
- Your money works for you. Save smartly and benefit from additional support in building your wealth!
- Through our partners, we offer a wide range of deals and discounts for various providers.
- Fair compensation in the public sector and a guaranteed annual bonus.
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Benefits
Work-Life-Integration
Food & Drink
Topics You Will Work On
Job Locations
About Your Employer
Südwestfalen - IT (Zweckverband)
Südwestfalen-IT serves as a municipal IT service provider for cities, municipalities, and districts in the South Westphalia region. With offices in Hemer and Siegen, the company manages the operation, further development, and support of IT and e-government solutions for public administrations. The focus is on digital administrative processes, IT systems, and providing municipal customers with suitable software and infrastructure services.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Junior IT Application Engineer
- Location
- Siegen, Hemer
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
