Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
- Location
- Hamburg
- Working Model
- Onsite
Job Summary
In this position, you will be the contact for digital services, manage applications, analyze key figures, and support customer service and projects in application development.
Your role in the team
- In this role, you will be the telephone contact and expert for all questions regarding our digital services, both for our customers and our employees.
- In addition to correspondence with property management and tenants, you will manage our Data Exchange Applications (DTA), the BRUNATA Craftsmen Portal, electronic invoicing, and our BRUNATA Online Portal.
- For our application development, you are the contact person and interface regarding the IT-related requirements for all our digital services.
- In connection with the use of digital services, you generate key figures and regularly analyze them.
- You are regularly in contact with providers and users of various external portals and housing management software.
- In customer support, you actively assist all our specialist departments, and your active participation is also required in various projects.
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Our expectations of you
Education
- You have successfully completed a commercial and/or technical vocational training. If you already have knowledge in heating and operating cost billing - even better!
Qualifications
- You have a good understanding of numbers, are eager to learn and capable of learning. You can quickly familiarize yourself with new topics, think along, and make your own suggestions. In doing so, you not only see problems but also find suitable solutions.
- You are experienced in handling various software applications and possess very good PC skills.
- Conveying technical content comes easily to you. Your working methods are conceptual and structured, and your verbal and written expression skills are good.
- You impress with your customer-friendly and service-oriented attitude. Your behavior is characterized by openness, team spirit, and social competence. Clear and target group-oriented communication, as well as an independent and structured way of working, distinguish you.
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What we offer
- As a reliable and economically successful employer with ideal framework conditions, you will find not only a secure job with us but also a family-like, pleasant working environment.
- We live our values. Appreciation, trust, team spirit, quality, and cost-effectiveness define how we work together.
- All employees are supported and assisted at all times with their challenges.
- Direct communication and transparent hierarchies enable the integration of all processes in the interests of our clients.
- This way, you find not only new challenges every day but also everything you need to tackle them with energy and joy in your work successfully.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Higher Take-Home Pay
Topics You Will Work On
Job Locations
About Your Employer
BRUNATA-METRONA GmbH & Co. KG
BRUNATA-METRONA impresses with its one-of-a kind fusion of advanced technology and longevity. As a family operated business in Munich, we embrace digitalization through our own data center, intricate SAP applications and self written Android apps. BRUNATA-METRONA is an old fashioned yet forward thinking entity located in Sendlingen with more than 750 employees creating services for the real estate industry - this sector being among Germany's largest markets as well as most profitable ones.
Description
- Founding Year
- 1949
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication, Construction, Real Estate, Building Services
Support for digital solutions
- Location
- Hamburg
- Working Model
- Onsite
- Diversity
- Open for all genders
