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In this role, you will lead the design of complex digital products and platforms, ensuring their quality and user experience while closely collaborating with interdisciplinary teams.
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Your role in the team
- In this role, you will work with us to design complex digital products and platforms for our clients—with a strong focus on quality, consistency, and user experience.
- You will collaborate closely with colleagues from strategy, design, project management, and technology in interdisciplinary teams.
- The role acts as the experience owner on projects - accountable for the quality and coherence of digital products across markets.
- You will lead experience and design decisions end-to-end, from research and concept through design, content, and delivery, working closely with project management and technology partners.
- Own end-to-end experience and product quality, including accessibility and inclusivity, on complex digital projects.
- Define experience vision, principles and priorities together with clients and internal teams.
- Lead UX, UI direction across large platforms, journeys and touchpoints.
- Apply structured design methodologies across discovery, concept, validation and delivery.
- Plan, guide and synthesise user research and testing.
- Translate business goals, user insights and brand intent into coherent and scalable experience frameworks.
- Develop, evolve and apply design systems in close alignment with client-owned governance models.
- Work closely with technology partners to ensure accessible experience concepts are feasible and implemented with quality.
- Act as senior client counterpart for experience, product and accessibility topics.
- Lead, mentor and quality-assure designers across UX, UI and content.
- Partner closely with project management on day-to-day project leadership, scope, priorities and risks.
- Facilitate workshops, decision sessions and design reviews with senior stakeholders.
- Ensure experience quality through delivery, launch and ongoing optimisation.
Our expectations of you
Qualifications
- Solid understanding of accessibility principles and standards (e.g. WCAG) and how to apply them pragmatically in real projects.
- Deep knowledge of UX research methods, design frameworks and structured problem-solving approaches.
- Selbstbewusster Teamplayer mit Technologie-Teams, ohne die Notwendigkeit, technische Lösungen selbst zu entwickeln.
- Clear, confident communicator with senior client stakeholders.
- Fluent in German and English.
Experience
- 8-10+ years experience in digital strategy, product or experience design, ideally in an agency or consultancy working with large clients.
- Proven experience leading digital products or platforms end-to-end from a design and experience perspective.
- Starker Hintergrund in strategischem UX und Experience Design, kombiniert mit praktischer Designführung.
- Experience working with large design systems spanning multiple markets, brands or business units.
- Gutes Verständnis von Enterprise-CMS- und Plattformumgebungen (z. B. Sitecore, AEM) aus Erfahrung und Content-Perspektive.
- Experience in planning and interpreting user research, testing, and validation.
- Ability to translate complex insights into clear experience direction and concrete design decisions.
- Experience leading and mentoring designers and setting quality standards.
What we offer
- International projects for renowned brands within a strong network.
- A high degree of autonomy and genuine creative freedom.
- Flexible work arrangements with the option for hybrid work.
- An open, collaborative team culture with an office dog policy.
- Personalized training and development opportunities.
- A work environment where good ideas are valued, achievements are recognized, and personal growth is actively encouraged.
- Challenging projects at the intersection of creativity, technology, and data.
- Contribution to the company pension plan.
Benefits
Higher take-home pay
Health, fitness & fun
Work-Life-Integration
Topics you will work on
Job locations
About your employer
We are a creative agency that combines state-of-the-art technology with creativity to produce exceptional digital experiences. We create holistic, integrated experiences that bring people and brands together and drive business results for our clients.
- 1986
- Digital Agency
- Onsite, Hybrid
- Advertising, Marketing, PR
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