Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Cologne
- Working Model
- Onsite
Job Summary
In this role, you provide 1st and 2nd level support, handle user inquiries regarding hardware and software issues, and manage user administration and documentation in the ticketing system.
Job Technologies
Your role in the team
- 1st and 2nd level support for internal users.
- Error analysis and troubleshooting in hardware and software.
- User management and documentation in the ticketing system.
- Support for IT projects.
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Our expectations of you
Education
- Completed IT training or a comparable qualification.
Qualifications
- Strong communication skills and customer orientation.
- Knowledge of Windows environments and network technology.
Experience
- Experience in IT support or helpdesk.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Aschert & Bohrmann GmbH
Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT Support Specialist / IT Service Desk
- Location
- Cologne
- Working Model
- Onsite
- Diversity
- Open for all genders
