Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Garbsen
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will handle support cases, analyze technical issues in the backend of charging infrastructure, set up systems, and assist service technicians and B2B clients with their technical inquiries.
Your role in the team
- You handle support cases and analyze as well as resolve technical issues in the backend of our charging infrastructure.
- You set up backend systems for charging solutions and handle their administration and documentation.
- You support our service technicians in the field as well as our B2B customers with technical inquiries.
- You coordinate technical discussions with internal departments and ensure efficient communication.
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Our expectations of you
Education
- You have completed training in the IT field or are a career changer with a strong IT affinity.
Qualifications
- You work in a solution-oriented and structured manner.
- You speak fluent German and good English.
Experience
- Ideally, you have experience with backend systems for charging infrastructure or comparable technical platforms and possess knowledge in their configuration and administration.
- You have already gained experience in customer service and support.
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What we offer
- Experience-based salary.
- Permanent contract in an emerging industry.
- 30 days of vacation.
- Company pension scheme + private accident insurance.
- JobCar & JobBike: Leasing for (E-)cars and (E-)bikes.
- Flexible working hours and remote work.
- Membership in over 10,000 fitness studios and online fitness courses via EGYM Wellpass.
- Various + changing shopping discounts.
- Modern working environment and Kununu Top Company status.
- Motivated team with flat hierarchies.
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Topics that you deal with on the job
Job Locations
This is your employer
OMS Prüfservice GmbH
Founded in 2002 in Germany, we've quickly become one of the most sought-after inventory management experts in the region. We specialize in article and equipment inventory, and our team of experienced professionals is dedicated to providing the best possible service to our clients.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Electronics, Automatization
Employer reviews
by devworkplaces.com
Total
(1 Review)3.1
Career Growth
3.0Engineering
3.0Culture
3.2Workingconditions
3.5
Support Manager Backend Charging Infrastructure
- Location
- Garbsen
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
