Job
- Level
- Experienced
- Location
- Hamburg
- Working Model
- Hybrid, Onsite
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you will support our IT applications for cruise ships, analyze and resolve issues, coordinate external partners, and optimize processes in collaboration with business units.
Job Technologies
Your role in the team
- Support of our tourism IT applications with a focus on our cruise ships.
- Analysis and troubleshooting of issues and processing of user requests.
- Content and technical monitoring of interfaces and systems to ensure stable operation.
- Coordination of external partners related to the operation, support, and further development of the applications.
- Participation in projects to optimize our IT applications and further digitize our processes.
- Constant, proactive optimization of processes in close collaboration with the specialist departments and external partners.
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Our expectations of you
Education
- Successfully completed training in IT, tourism, or commercial sector, or a comparable university/FH degree.
Qualifications
- High motivation to familiarize oneself with new applications and business processes.
- Knowledge in the use or operation of tourism systems is an advantage - especially ship-specific processes within a Property Management System.
- Analytical and solution-oriented thinking.
- High level of teamwork, sense of responsibility, and communication skills.
- Proficient in Microsoft Office/M365.
- Good German and English skills, both written and spoken.
- Willingness to occasionally travel on our cruise ships.
Experience
- Experience in end-user support and/or customer consulting.
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What we offer
- A flexible work culture with two mobile office days per week.
- A market-competitive salary with performance-based bonuses and 30 vacation days.
- Attractive discounts on cruises with our fleets as well as on many other offers in the tourism sector.
- Subsidy for your public transport ticket as well as for your PLUXEE Restaurant Pass.
- A modernly equipped workplace in a central location, only a "nautical mile" from the main train station.
- A modern leadership and corporate culture guided by our values of "Appreciation, Trust, and Sustainability".
- Regular feedback and development discussions to specifically promote your strengths and career progression.
- "voiio" as a strong Employee Assistance partner by your side.
- As well as many other comprehensive social and health benefits (JobRad, an in-house fitness studio, parent-child office, corporate fitness partnership with WELLPASS, internal yoga classes, massages, company pension scheme, and much more).
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Food & Drink
Higher Take-Home Pay
Topics You Will Work On
Job Locations
About Your Employer
TUI AG
TUI is the world's leading tourism company with over 67,000 employees. Under one roof we bring together unique hotels, our cruise ships as well as various airlines, tour operators and much more. With words we creatively communicate different statements - always convincing in style and content.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Hotel and Restaurant Industry, Tourism
Employer reviews
by devworkplaces.com
Total
(2 Reviews)3.6
Engineering
3.4Workingconditions
4.3Culture
3.8Career Growth
2.8
IT Application Specialist
- Location
- Hamburg
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
