Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Leverkusen
- Working Model
- Onsite
Job Summary
In this role, you will handle incidents and requests, install and configure hardware and software, and document all activities in the system while supporting users in IT issue resolution.
Job Technologies
Your role in the team
They support our client with the following tasks:
- Acceptance and processing of incoming incidents
- Resolution of incident and request tickets according to specifications
- Support for conference rooms and incident tickets
- IMAC Services (Install, Move, Add, and Change)
- Installation and configuration of hardware and software
- Documentation of all activities performed in the system
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Our expectations of you
Qualifications
- Good knowledge of current Windows operating systems
- Good knowledge in the hardware sector of common manufacturers
- Valid car driving license (mandatory)
- Good German and English language skills, both written and spoken.
Experience
- At least two years of professional experience in a comparable position
- Experience in supporting users with technical issues
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Job Locations
This is your employer
TASC GmbH
As a "hidden champion", TASC GmbH focuses on IT service delivery in the B2B segment, supporting corporations and large medium-sized enterprises.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT Supporter
- Location
- Leverkusen
- Working Model
- Onsite
- Diversity
- Open for all genders
