Job
- Level
- Experienced
- Job Field
- IT, Application, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Paderborn
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you analyze faults in robotic systems, carry out repairs and maintenance, document service cases in Salesforce, and support the assembly process of new systems.
Job Technologies
Your role in the team
- You are the primary contact for our customers regarding technical service inquiries.
- You analyze and resolve issues via remote support or directly at the customer's location.
- You perform repairs, maintenance, and optimizations on robotic systems.
- You document service cases thoroughly in Salesforce and keep all records up to date.
- You coordinate service deployments with customers, suppliers, and external service providers.
- You support our sales team with spare parts offers and technical inquiries.
- You oversee the assembly and commissioning of new robot systems.
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Our expectations of you
Education
- Completed training as a mechatronics technician, electronics technician, electrician, automation technician, or a comparable qualification.
Qualifications
- Safe reading of circuit diagrams
- Electrical specialist or authorization to perform electrical work
- Driver's license Class B
- German at C1 level
- You are a professional translator for a job portal, specialized in HR and tech content. IMPORTANT RULES: - Maintain the original formatting and structure of the source text. - Correctly translate technical terms (e.g., "Frontend", "Backend", "DevOps", "Scrum Master"). - Use industry-standard terminology from HR and tech. - Preserve the tone (formal/informal, Du/Sie) of the original text. - Translate only the text; do not add additional explanations or comments. - Keep the list structure exactly as in the original for bullet points. - Technical terms with international usage may remain untranslated. - Always ensure correct grammar and a natural linguistic flow. Translate the following text precisely into English: English at least B2.
- Knowledge of Python and Linux
- Knowledge of RoboDK or Visual Components
Experience
- Several years of professional experience (approximately 3-5 years) in service, special machinery construction, or industrial automation.
- Experience with collaborative robots and industrial robots
- Experience in PLC programming (e.g., Siemens TIA Portal or Beckhoff TwinCAT)
- Experience with at least one robotic system (Universal Robots, FANUC, KUKA, or Yaskawa)
- Experience with vision systems and sensor integration
- Experience with grippers, conveyor technology, or safety devices
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What we offer
- 32 vacation days
- Hybrid working (between travel, home office, and office in Paderborn)
- Modern work equipment
- Exciting robotics projects across various industries
- Short decision-making paths and a high degree of personal responsibility
- A motivated team with a genuine hands-on mentality
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Topics that you deal with on the job
Job Locations
This is your employer
Unchained Robotics GmbH
Unchained Robotics is a company based in Paderborn that focuses on simplifying and making automation technologies transparent. The firm offers a platform where businesses can compare and configure robots and components from leading brands. Additionally, it provides the modular MalocherBot system as a turnkey solution for manufacturing automation. Its goal is to make automation accessible and understandable for small and medium-sized enterprises by supporting customers from the search to the integration and use of robots.
Description
- Company Type
- Startup
- Working Model
- Hybrid, Onsite
- Industry
- Industry, Production
Robotics Service Specialist
- Location
- Paderborn
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
