Job
- Level
- Experienced
- Location
- Aschaffenburg
- Working Model
- Hybrid, Onsite
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you will support a Windows-based software solution in the customer environment, provide technical support, optimize operational processes, and automate tasks through scripting while closely collaborating with departments and clients.
Job Technologies
Your role in the team
- Manage a Windows-based software solution including connected interfaces in the customer environment as well as technical support and incident handling.
- Take into account connected interfaces during ongoing operation.
- Be the first point of contact for internal departments regarding questions about the operation of the application.
- Ensure stable operation through continuous monitoring of customer systems as well as analysis and handling of anomalies during ongoing operations.
- Deploy updates of the managed software solution on customer systems and coordinate them.
- Take over user and permission management within the managed application.
- Coordinate closely with clients and internal departments to ensure smooth operations.
- Optimize system and operational workflows around the software.
- Automate repetitive tasks through scripting and further develop internal processes.
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Our expectations of you
Education
- You have a completed degree in Computer Science, Business Informatics, or a comparable field, or you have completed training as an IT specialist (m/f/d) for System Integration or Application Development.
Qualifications
- A good understanding of technical contexts and dependencies in complex system environments is among your strengths.
- You apply your IT expertise specifically in problem-solving and in collaboration with internal and external interfaces.
- Ideally, you already have basic knowledge of working with SQL databases.
- You bring team spirit and initiative and keep an overview even in a dynamic environment.
- Your enthusiasm for learning new things and continuously developing yourself sets you apart.
- Excellent German language skills (at least C1 level) in speaking and writing complete your profile.
Experience
- Depending on the entry level (Junior/Senior), you bring professional experience in operating and supporting software solutions and excel in customer interaction.
- Your experience in automating processes, ideally through scripting in a Windows environment (e.g., PowerShell), is advantageous.
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What we offer
- Employment in a company established on the market for over 45 years and internationally successful, with a vision for the future and strong values.
- Implementation of modern, forward-looking state-of-the-art digitalization solutions.
- Flat hierarchies, short decision-making paths, and scope for actively contributing your own ideas.
- Performance-based compensation.
- Attractive additional benefits such as a subsidy for company pension schemes.
- PASS's own academy with a broad, customized training and course offering.
- Modern, flexible working time models and hybrid work.
- Professional and cultural events with opportunities for networking within the team.
- Company-owned employee parking, good public transport accessibility, and on-site e-charging stations.
- Jobrad if desired.
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Benefits
Health, Fitness & Fun
Topics You Will Work On
Job Locations
About Your Employer
PASS GmbH & Co. KG
PASS GmbH & Co. KG is a traditional automotive supplier with over 100 years of experience in manufacturing media-leading systems. The family-run company offers a variety of components and solutions for various applications in the automotive industry.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Vehicle Manufacturing, Supplier
IT Application Support Windows
- Location
- Aschaffenburg
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
