Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Waldenburg
- Working Model
- Hybrid, Onsite
Job Summary
You handle support requests, analyze issues, conduct client installations, train users, and manage small projects in close collaboration with various departments, all aimed at providing efficient solutions.
Your role in the team
- You are the point of contact for support inquiries and handle them personally, via phone or email.
- Your responsibilities include handling user inquiries - from intake, through error analysis, to developing solutions.
- You will be responsible for client installation and administration as well as user training.
- You take responsibility for smaller projects and collaborate with various departments.
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Our expectations of you
Education
- You have completed vocational training, e.g., as an IT specialist for system integration, IT customer support, IT systems electronics technician, IT systems sales specialist, IT service technician, information electronics technician, or a comparable qualification.
Qualifications
- You have good German and English skills.
Experience
- You have initial professional experience in IT service and IT support.
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Benefits
Health, Fitness & Fun
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Food & Drink
Work-Life-Integration
Job Locations
This is your employer
puro Personaldienstleistung GmbH
As an established recruiting agency, puro Personaldienstleistung GmbH offers comprehensive services in personnel placement and consulting to assist companies in their search for top talent.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency