Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Dusseldorf
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will manage the lifecycle of IT services and applications, ensure smooth operations, conduct service analyses, and optimize technical solutions for the business.
Your role in the team
- Do you want to actively shape the development of IT services and applications?
- As the Service Application Owner, you are responsible for the entire lifecycle of your applications and services, ensuring smooth operation and making sure that technical solutions are optimally aligned with business requirements.
- As a Service Application Owner, you are responsible for the entire lifecycle of the assigned IT application/IT service and ensure its smooth operation as well as the associated processes.
- You are responsible for the lifecycle of a service/application concerning features, qualitative, and economic aspects.
- You are responsible for delivering services according to the agreed service levels.
- You identify and assess required service changes.
- You will take over the management of contractors and service placement, including quality assurance.
- You define, document, and calculate services.
- You negotiate Service Level Agreements.
- You will be responsible for managing the implementation of service changes.
- You conduct Service Reviews together with the Business Partners.
- You define and monitor performance metrics.
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Our expectations of you
Qualifications
- As a Service Application Owner, you definitely bring a strong hands-on mentality, team spirit, and an open mindset to the team.
- Good knowledge of the agile process and principles.
- Good knowledge of IT security, IT infrastructure, databases, scalability, integration, and system recovery.
- Analytical thinking and problem-solving skills.
- Excellent communication and presentation skills.
- Very good German and English, both written and spoken.
- Basic understanding of the leasing business (desirable).
- Basic understanding of regulations (including MaRisk, BAIT) (desirable).
Experience
- Experience in product or project management.
- Experience with the latest internet trends and technologies.
- Experience in defining and delivering market-leading technologies, products/services.
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What we offer
- A modern work environment with plenty of scope for creativity, short decision-making paths, and a corporate culture based on trust, responsibility, and collaboration.
- Attractive salary with special bonus.
- Mobile working with modern technical equipment.
- Flexible working hours including flextime model.
- Corporate benefits with numerous discounts.
- Employer contribution to our retirement plan.
- Monthly Cadooz Best-Choice voucher.
- 30 days of vacation per year.
- Lease2Motivate (Full-Service leasing at special conditions).
- Right to discounted employee shares.
- Health offerings for body & mind.
- But we also know how to celebrate together well – for example, at Christmas parties or summer parties on our rooftop terrace with a view of the Rhine.
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Benefits
More net
- 🏝️Summer and Christmas Bonus
- 🍰Employee Stock Option
- 💻Company Notebook for Private Use
- 🚙Company Car
- 📱Company Phone for Private Use
- 🛍Employee Discount
- 👴🏻Company Retirement Provision
- 👷♂️Additional Insurance
Health, Fitness & Fun
Work-Life-Integration
- 🐕Animals Welcome
- 🏠Home Office
- 🍼Day Care for Kids
- 🅿️Employee Parking Space
- 🚌Excellent Traffic Connections
- ⏰Flexible Working Hours
Food & Drink
Job Locations
This is your employer
Mercedes - Benz AG
The Mercedes-Benz brand of automobiles is a registered trademark of Daimler AG. In 2016, sales of new vehicles reached 2.08 million. With business units including Mercedes-Benz Cars, Daimler Trucks, Mercedes-Benz Vans, Daimler Buses and Daimler Mobility, the company ranks among the leading providers of premium cars and is the world's largest commercial vehicle manufacturer.
Description
- Founding year
- 1926
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Vehicle Manufacturing, Supplier, Industry, Production
Dev Reviews
by devworkplaces.com
Total
(1 Review)4.4
Workingconditions
4.8Engineering
4.0Career Growth
4.8Culture
4.2
Service Application Owner
- Location
- Dusseldorf
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
