Job
- Level
- Experienced
- Location
- Ostfildern
- Working Model
- Hybrid, Onsite
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you will handle IT support inquiries, administer ERP systems, and develop technical project documentation while training users on system usage and optimizing processes.
Job Technologies
Your role in the team
- IT support and system administration
- Processing and prioritization of support requests
- Analysis and resolution of hardware and software issues
- Installation, configuration, and maintenance of PCs, servers, network components, and peripherals
- Management of user accounts, access rights, and IT policies
- Implementation and monitoring of IT security measures (firewalls, antivirus, backups)
- Training and support for employees in handling IT systems
- Key Account User for ERP Systems
- Central contact person for all ERP-related topics within the company
- Support, maintenance, and further development of the ERP system in collaboration with external service providers
- Support of the specialist departments in process optimization and system utilization
- Conducting user training sessions and developing standard operating procedures
- Analysis and documentation of system adjustments and workflows
- Project documentation
- Creation, maintenance, and management of technical project documentation (e.g., plans, circuit diagrams, maintenance records)
- Support for project management in preparing documents for tenders and acceptances
- Tracking and structured filing of project data in digital systems
- Participation in the further development of digital documentation processes
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Our expectations of you
Education
- Completed training in the IT field (e.g., IT specialist for system integration) or a comparable qualification
Qualifications
- Knowledge of Windows and/or Linux environments as well as ERP systems (e.g., SAP, proALPHA, etc.)
- Structured, analytical, and solution-oriented working style
- Strong communication skills and customer orientation
Experience
- Experience in IT support, ERP system administration, and ideally technical documentation
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What we offer
- Many opportunities for professional fulfillment
- Flat hierarchies, challenging tasks, and approachable managers
- Modern educational concepts
- Challenging but solvable tasks
- Rapid leadership and project responsibility
- A team of experienced and helpful colleagues
- A secure job as the foundation for your very personal life concept
- Attractive additional benefits, e.g., Benefits.me and Corporate Benefits
- Flexible working hours and home office
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Benefits
Work-Life-Integration
Topics You Will Work On
Job Locations
About Your Employer
Lausser Anlagenbau Gmbh
Lausser Anlagenbau GmbH, located in Ostfildern, is a renowned company specializing in technical building and plant engineering. It executes demanding projects and offers comprehensive maintenance and servicing services.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Construction, Real Estate, Building Services
IT key account user with project documentation
- Location
- Ostfildern
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
