Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Dusseldorf
- Working Model
- Onsite
Job Technologies
Your role in the team
- Professional telephone support for users with technical problems and questions about software products.
- Identifying problems and solving them effectively.
- Documentation of support requests and solutions in the ticket system.
- Work closely with other support teams and development teams to solve complex problems.
- Providing training and guidance to users as needed.
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Our expectations of you
Education
- Completed vocational training as an IT specialist (m/f/d) system integration or comparable qualification.
Qualifications
- Excellent communication skills and customer focus.
- Good knowledge of common operating systems (Windows, MacOS, Linux) and office applications.
- Ability to explain technical concepts clearly.
- Ability to work in a team and willingness to work in a dynamic environment.
Experience
- Experience in technical support or similar role preferred.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Aschert & Bohrmann GmbH
Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT system administrator for user support
- Location
- Dusseldorf
- Working Model
- Onsite
- Diversity
- Open for all genders
