Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Bonn
- Working Model
- Onsite
Job Summary
In this role, you will handle 1st-level support, diagnose IT issues, document service requests, and train users in the use of hardware and software applications.
Job Technologies
Your role in the team
- 1st level support for IT users and troubleshooting
- Processing and documentation of IT disruptions and service requests
- Installation and configuration of hardware and software
- Training and consulting for users on IT applications
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Our expectations of you
Education
- Completed vocational training in the IT sector or a comparable qualification
Qualifications
- Knowledge of Windows, MS Office, and networking technology
- Service-oriented and solution-oriented working style
Experience
- First experience in IT support is advantageous.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Aschert & Bohrmann GmbH
Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
User Helpdesk
- Location
- Bonn
- Working Model
- Onsite
- Diversity
- Open for all genders
