Job
- Level
- Junior
- Job Field
- IT, Support, System
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
- Location
- Villingen-Schwenningen
- Working Model
- Onsite
Job Summary
In this role, you independently handle tickets in first-level support, resolve technical issues via phone or remote support, and assist users with PCs, laptops, and printers.
Job Technologies
Your role in the team
- Independent processing of tickets within the scope of first-level support.
- Identification of issues and troubleshooting via phone, email, or remote support.
- Technical support for users at the client level.
- Support for users regarding various IT equipment (PC, laptop, mobile phones, printers).
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Our expectations of you
Education
- Completed vocational training or retraining in the IT environment.
Qualifications
- Fluent German skills.
- Strong service orientation and communication skills.
Experience
- Initial experience in User Helpdesk, preferably also through internships.
- Experience with Microsoft or Linux operating systems and applications.
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Benefits
More net
Health, Fitness & Fun
Work-Life-Integration
Job Locations
This is your employer
FERCHAU Engineering GmbH
Description
- Company Size
- 250+ Employees
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
Junior System Administrator
- Location
- Villingen-Schwenningen
- Working Model
- Onsite
- Diversity
- Open for all genders
