Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- 47.000 to 65.000€ Gross/Year
- Location
- Bochum
- Working Model
- Onsite
Job Summary
In this role, you ensure the stable operation of IT infrastructure, assist users with technical issues, and handle system installation, configuration, and troubleshooting.
Your role in the team
- As an IT Administrator (m/f/d), you ensure the secure, stable, and efficient operation of the bank's IT infrastructure.
- You ensure that systems, applications, and workplaces operate reliably, support employees with technical challenges, and thus make a significant contribution to the bank's digital performance, security, and future viability.
- Technical Support & User Assistance: 1st-level support as well as the analysis, processing, and prioritization of IT requests.
- You are the point of contact for users and coordinate the resolution of more complex issues with internal and external stakeholders.
- System administration & IT infrastructure: the installation, configuration, and management of workstation systems, applications, and end devices throughout their entire lifecycle.
- Additionally, you assist with the implementation of new IT solutions.
- Troubleshooting & System Stability: independent analysis and resolution of hardware and software issues, as well as system monitoring for early detection of problems.
- Process & Interface Management: the further development of IT processes as well as collaboration with internal departments and external partners within the scope of IT and data projects.
- Compliance & Emergency Management: support during audits as well as participation in emergency and crisis management to ensure system availability and data security.
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Our expectations of you
Education
- Completed IT training or studies as well as initial professional experience in IT support or system administration.
Qualifications
- Solid knowledge of client and server systems, network technology, as well as user and permissions management.
- A good understanding of IT compliance, data protection, and regulatory requirements.
- A structured way of working as well as the ability to document and communicate technical issues clearly.
Experience
- Experience in the installation, configuration, and troubleshooting of hardware and software.
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What we offer
- This position is endowed with an annual salary between 47,000 and 65,000 euros, plus possible social and location allowances.
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Benefits
Health, Fitness & Fun
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Job Locations
This is your employer
General Logistics Systems Germany GmbH & Co. OHG
As one of the leading parcel service providers in Germany, we see it as our responsibility to offer our customers top quality. This is ensured by over 8,000 employees nationwide who give their best at around 70 locations. Every year we send over 600 million parcels across Europe thanks to their work.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Logistics, Transportation