Job
- Level
- Junior
- Location
- Hamburg
- Working Model
- Onsite
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Internship / school internship
Job Summary
In this role, you will support operational IT management, coordinate processes, and assist with troubleshooting and inquiries regarding POS systems and IoT solutions in retail while systematically documenting all procedures.
Your role in the team
- You are part of a dynamic team responsible for the operation and further development of IT solutions in the brick-and-mortar business. This includes, among other things, our point-of-sale systems in Tchibo stores as well as IoT solutions such as electronic price tags on our shelves in the grocery retail sector.
- Your focus is on operational IT management and coordination: You help ensure that our systems operate reliably in daily business and that issues reach the right contacts.
- In case of disruptions, questions, and minor technical issues, you assist with analysis and coordination, keep track of open topics, and work closely with our internal teams and external IT service providers.
- You assist in the planning, execution, and documentation of tests for our point-of-sale systems and other IT solutions in Germany and our international markets.
- You take on organizational and coordinating tasks, follow up on topics, ensure that information, open issues, and next steps remain transparent, and actively contribute to the development and maintenance of a structured documentation of systems, processes, test results, and knowledge.
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Our expectations of you
Education
- You are currently studying with a focus on IT, e.g., Business Informatics, IT Management, Business Administration, or a comparable course of study.
Qualifications
- Your motivation is to understand technical contexts, work in a structured manner, and quickly adapt to new systems and processes.
- You enjoy understanding problems and coordinating solutions, optimizing them in collaboration with colleagues and external service providers.
- Your independent, structured working style and a knack for documentation and transparent workflows complete your overall profile.
- Ideally, you will have 12 months starting from October/November to support us.
Experience
- You have initial experience with AI tools and are open to using them supportively in your daily work.
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What we offer
- You will receive an attractive salary as well as a proportional holiday and Christmas bonus.
- Look forward to our headquarters' excellent transportation links and a travel allowance for public transport.
- Something for every taste: With a restaurant, bistro, cafeteria, and free drinks, you are well taken care of. And at Christmas, there is the Tchibo Christmas roast, also vegan.
- Employees receive a discount on all Tchibo products and a monthly supply of Tchibo coffee of their choice for personal enjoyment.
- We offer you a great Young Talent Community, exciting networking events, and a mentoring program.
- In our leisure center, you can stay fit at the gym, in the swimming pool, and with sports courses.
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Benefits
Higher Take-Home Pay
Food & Drink
Work-Life-Integration
Topics You Will Work On
Job Locations
About Your Employer
Tchibo GmbH
The company's own stores, strong Internet sales, and nationwide retail presence give it a multichannel sales system that offers single-serve systems such as Cafissimo and Qbo, as well as changing non-food ranges and services, in addition to coffee under the Tchibo and Eduscho brands. As a leader in the roasted coffee market with the Tchibo and Eduscho brands, the company is also the world's third-largest organic cotton supplier.
Description
- Company Size
- 250+ Employees
- Founding Year
- 1949
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Consumer Goods, Branded Goods, Trade, Food Products
Employer reviews
by devworkplaces.com
Total
(2 Reviews)Career Growth
3.0Workingconditions
4.3Engineering
3.0Culture
3.5
Working student IT Solutions POS
- Location
- Hamburg
- Working Model
- Onsite
- Diversity
- Open for all genders
