Job
- Level
- Experienced
- Job Field
- IT, Network, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Hamburg
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will design and develop our IT infrastructure, optimize server and client environments, handle 2nd and 3rd level support, and manage infrastructure projects with focused support on complex issues.
Job Technologies
Your role in the team
- You plan and develop our internal IT infrastructure, develop new solution concepts, and ensure that our systems run reliably at our locations in Germany.
- You also support the support team with more complex issues in the Windows environment as 2nd line and apply your expertise specifically where it is needed.
- You manage and optimize our server and client landscape as well as our VMware-based virtualization environment.
- You take over 2nd- & 3rd-level support for complex infrastructure inquiries and serve as the technical contact person for in-depth disruptions.
- You manage and optimize the Windows domain, including Active Directory, DNS, DHCP, and File Services.
- You manage the system lifecycle - including patch management, firmware updates, and capacity planning.
- You manage and develop our Microsoft 365 environment (Entra, Exchange, Teams) as well as cloud resources in Azure.
- You ensure the operation of core network components - firewall, VPN, switching, routing, and VLAN.
- You implement security policies, manage backup strategies, and respond to monitoring alarms.
- You automate administrative processes (e.g., with PowerShell) to increase operational efficiency.
- You plan and implement infrastructure projects such as migrations, rollouts, and system deployments.
- You coordinate external service providers and ensure compliance with SLAs.
- You ensure clean, comprehensible IT documentation and standardize operational processes.
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Our expectations of you
Qualifications
- Extensive experience with Windows Server, Active Directory, fundamentals of Linux, certificate management, endpoint management, Group Policies, maintenance of application infrastructure, as well as core network services such as DNS and DHCP.
- In-depth knowledge of TCP/IP, switching, VLAN, routing, VPN, and firewall.
- Excellent German and English skills - for communication with international teams, external partners, and in technical documentation.
- Strong hands-on mentality and service orientation.
Experience
- Proficient handling of M365 services (Exchange, Teams including telephony, OneDrive, SharePoint) as well as Entra ID - initial Azure experience is a plus.
- Practical experience in operating and developing virtualized environments (e.g., VMware or Hyper-V).
- Experience with mail security and signature solutions (e.g., Mimecast, SwissSign).
- Experience in automating administrative tasks, preferably with PowerShell or comparable scripting approaches.
- Proven experience in implementing infrastructure projects such as migrations, rollouts, or system deployments.
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What we offer
- We have good chemistry. Our team is characterized by genuine cohesion, an open atmosphere, and mutual helpfulness — not only when technical issues arise but also in everyday interactions.
- And because good collaboration requires more than shared tickets: we have breakfast together, celebrate successes, and regularly meet outside of the desk.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Food & Drink
Topics You Will Work On
Job Locations
About Your Employer
Wünsche Services GmbH
Die Wünsche Group ist ein international agierendes Dienstleistungs- und Handelsunternehmen. Als erfahrene Spezialisten entwickeln und beschaffen wir Güter für Eigenmarken sowie Aktions- und Sortimentsartikel. Unsere Unternehmensgruppe ist in den Bereichen Nahrungsmittel, Textil und Bekleidung, Elektronikartikel, Hartwaren, E-Commerce und Dienstleistungen tätig.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Trade
IT Infrastructure Engineer
- Location
- Hamburg
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
