Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Ulm
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will assist in 1st and 2nd level support, manage the IT infrastructure, oversee user accounts and access rights, while documenting IT processes for continuous optimization.
Job Technologies
Your role in the team
- Support in 1st- and 2nd-level support.
- Maintenance and development of our IT infrastructure (clients, servers, cloud).
- Management of user accounts and access rights.
- Device rollout and management via UEM (Intune).
- Contact person for our locations regarding IT questions.
- Documentation and optimization of IT processes.
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Our expectations of you
Education
- Completed IT apprenticeship (e.g., IT Specialist System Integration) or comparable skills.
Qualifications
- Basic knowledge of Microsoft environments (Microsoft 365, Active Directory/Entra ID).
- Affinity for topics such as cloud, device management, and identity management.
- Structured and solution-oriented working style.
- Enjoyment in dealing with people and good communication skills.
- Team spirit as well as independent working.
- Knowledge of Azure, Intune, or Citrix.
Experience
- Experience in IT support or administration.
- Optional / Plus points: Experience with ticketing systems or ITSM.
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What we offer
- Hybrid working & flexible working hours (considering core working hours).
- Permanent employment contract.
- Transparent salary structures.
- Safety and good pay.
- Many opportunities for further education and personal growth.
- Up to 30 vacation days per year, flexible working time models & special leave days (depending on the position).
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Benefits
Work-Life-Integration
Job Locations
About Your Employer
compassio GmbH & Co. KG
compassio GmbH & Co. KG is a private provider in the field of senior care based in Ulm, Germany. The company focuses on both long-term and short-term residential care, as well as additional care services such as day care and outpatient intensive care. A key emphasis is placed on the care of individuals with dementia.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Healthcare, Social Sector
Mitarbeiter IT Support
- Location
- Ulm
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
