Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- 4.124 to 5.753€ Gross/Month
- Location
- Stuttgart
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will assist users with IT inquiries, support in incident management, administer user accounts, and develop digital solutions, including the introduction of the E-file.
Job Technologies
Your role in the team
- You are the point of contact for users regarding IT questions and incident management (First- and Second-Level Support).
- You are responsible for client support (hardware, general software, specialized software), administration of specialized software, support for printers/multifunction devices, and user management (password, user, and group management, permission and filing structure management), as well as onboarding of first-time users.
- Your responsibilities include the design and coordination of the implementation of new IT specialist procedures.
- They accompany digitization projects, such as the implementation of the electronic file in collaboration with the Office for Digitization, Organization, and IT (DO.IT).
- Creating and managing the ICT measures plan, including procurement (hardware and software), ICT asset management, ICT license management, and ICT asset accounting are also part of your responsibilities.
- Any change or addition to the scope of duties is reserved.
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Our expectations of you
Education
- A completed degree in Information and Communication Technology or a comparable course of study, or individuals with a completed degree who, due to their several years of professional experience, possess equivalent skills and experience in the IT sector to perform the relevant activities (for foreign degrees, proof of recognition in Germany is required).
- Applications can also be submitted by individuals with a completed vocational training who, due to their extensive professional experience over several years, possess equivalent skills and experience in the IT sector to perform the relevant activities.
Qualifications
- Proficient in the use of standard applications such as Windows and MS Office products.
- Independent work, service orientation, confident handling of workload peaks, and excellent verbal and written expression in German.
Experience
- Strong interest and understanding of IT matters and administrative processes, as well as practical experience in public administration, are advantageous.
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What we offer
- A future-proof workplace, company pension scheme and annual bonus, Stuttgart allowance for collective agreement employees - €70 gross per month for full-time, attractive staff apartments in the Stuttgart city area.
- Flexible working time models and the possibility to work partly remotely or from home, health management, and sports facilities.
- Personal and professional development through our Education Campus.
- A subsidy for the Germany ticket, the bicycle leasing offer 'StuttRad'.
- Discounted lunch, discounts, and offers via Corporate Benefits.
- We offer you a position in pay group 10 TVöD (€4,124.53 - €5,753.35).
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Benefits
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
Landeshauptstadt Stuttgart
Stuttgart is the center of one of the world's leading industrial and technology regions - and that is our aspiration in the digital age. For us, as city government, that means taking on the challenge of digitalization and using its opportunities consistently. The Information and Communication Technology Department of the Haupt- und Personalamt is the central IT service provider for the City of Stuttgart.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Public Service, Unions
IT Coordination Clerk
- Salary
- 4.124 to 5.753€ Gross/MonthNet salary converted from the gross salary in the job ad using tax class I.2.672 to 3.508 € net/Month · Tax class I
- Location
- Stuttgart
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
