Job
In this role, you plan and accompany technical customer projects from preparation to implementation, manage server configurations, and develop automation solutions for efficient IT operations.
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Job technologies
Your role in the team
- Planning and overseeing technical customer projects from preparation to successful commissioning.
- Setup and customization of server landscapes as well as installation of required standard and third-party software.
- Coordination of technical work packages with various internal and external contacts, including those from the network, Microsoft 365, and communication departments.
- Analysis of existing processes and development of practical improvements for more efficient IT operations.
- Identifying opportunities for automation, translating them into technical requirements, and implementing smaller automation solutions.
- Support in error analysis, quality assurance, and the creation of technical documentation.
- Supporting the involved teams with technical questions and ensuring smooth implementation.
Our expectations of you
Education
- Completed degree in IT or business informatics or a comparable qualification with several years of experience in technical IT support.
Qualifications
- Enjoyment in analyzing technical contexts, developing solutions, and communicating knowledge clearly.
- Strong customer and service orientation as well as confident demeanor when working with various stakeholders.
- Structured, meticulous, and quality-oriented way of working.
- Teamwork and initiative.
- Knowledge of Business Process Management is an advantage.
Experience
- Good knowledge in server environment administration and ideally practical experience with Citrix, Microsoft Exchange, and Azure.
What we offer
- Excellent opportunities for further training and a wide range of training programs for your personal and professional development.
- Working time account with fair time tracking and compensation for overtime.
- Home office possible - flexible working nationwide in Germany (Remote Work).
- Flexible working hours model for a balanced work-life balance.
- A appreciative corporate culture and a pleasant working atmosphere.
- High probability of being hired.
- Attractive compensation with fair hourly rates or salary models.
- Modern IT equipment (laptop, smartphone, headset, etc.).
- Health benefits such as fitness partnerships or ergonomic workplaces.
- Family-friendly policies, e.g., flexible working hours for parents.
- Team events, after-work activities, and company celebrations that strengthen team cohesion.
- Individual career and development opportunities through mentoring and coaching.
Benefits
Work-Life-Integration
Topics you will work on
Job locations
About your employer
SET - Software Engineering GmbH is an established IT system house specializing in software development in the Nuremberg area. It offers comprehensive IT solutions and supports clients in all phases of software development.
- Established Company
- Onsite, Hybrid, Full Remote
- Internet, IT, Telecommunication
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