Job
- Level
- Lead
- Job Field
- IT, System, Security
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Stuttgart
- Working Model
- Onsite
Job Summary
In this role, you handle IT issues, coordinate internal resources and external service providers, develop IT security concepts, and plan and manage digitalization projects for the ZET Group.
Job Technologies
Your role in the team
- In this role, you are the central internal contact and operational resource for all IT-related topics within the ZET Group.
- You handle IT issues and support cases independently in your daily work, practically implement improvements, and at the same time assume overall responsibility for technical management.
- You prioritize tasks, strategically involve available internal resources and external service providers, ensure clear responsibilities, and make sure that IT topics are managed in a binding and transparent manner until completion.
- The role combines active operational involvement with coordination, leadership, and further development.
- Technical leadership and authoritative management of internal IT resources.
- Overall responsibility for prioritization, management, quality, and closure of all IT tickets and support processes; the operational technical processing is generally carried out by the external IT service provider.
- Ensuring stable IT operations with clear documentation, transparent reporting, and defined escalation paths.
- Management of external IT service providers regarding performance, deadlines, quality, and escalations.
- Planning and responsible implementation of IT and digitization projects.
- Further development and automation of support processes and standards with a focus on efficiency, reliability, and user-friendliness.
- Responsibility for IT budget, cost control, as well as license and asset management.
- Operational implementation and tracking of IT security requirements from TISAX and ISMS in coordination with the responsible ISMS managers and the external IT service provider.
- Ensuring that defined security measures, permission concepts, patch and vulnerability management processes, backup and recovery procedures, as well as guidelines for end devices and cloud services are effectively implemented and transparently documented.
- Coordination and tracking of IT security incidents, identified risks, deviations, and derived measures, including transparent escalation and reporting to management.
- Participation in TISAX and ISMS audits, maintenance of the necessary technical documentation, and support for employees in the secure use of systems and applications.
- Early identification of risks and need for action, as well as solution-oriented communication and reporting to management.
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Our expectations of you
Education
- Completed IT apprenticeship, a relevant degree or a comparable qualification with several years of practical experience in an operational and coordinating IT role.
- Strong ownership, clear prioritization, and high resilience: You make decisions within the agreed framework, remain capable of action even in the face of disruptions, and consistently drive topics to completion.
Qualifications
- Strong hands-on mentality: As a key internal IT resource, you manage daily operations, take on necessary operational tasks yourself, and coordinate the technical handling with the external IT service provider.
- Excellent knowledge of Microsoft 365 as well as solid technical understanding of Windows environments, networks, end devices, and cloud solutions.
- Structured, committed, and service-oriented working style with clear communication towards management, departments, and partners.
- Interest in a modern, future-proof IT landscape as well as in digitization and automation.
- Fluent German and good English skills in spoken and written form.
Experience
- Experience in technical leadership and the binding management of internal resources as well as external service providers.
- Practical experience in IT security and the implementation of TISAX-/ISMS requirements, particularly in permissions, patch and vulnerability management, backups, security incidents, and audit evidence.
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What we offer
- A central IT key role with clear responsibilities, short decision-making paths, and direct connection to executive management.
- A versatile, dynamic work environment where you combine operational proximity with strategic scope for shaping.
- The opportunity to visibly develop a modern, secure, and TISAX-compliant IT landscape to meet the dynamic requirements and to consistently implement own improvements.
- Individual training opportunities.
- Subsidies for company pension schemes and JobRad.
- Company events & private parking.
- Flexible working hours.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Topics You Will Work On
Job Locations
About Your Employer
zet:project. GmbH
Die zet:project. GmbH gehört zu den besten Agenturen für Erlebniskommunikation in Deutschland. Top-Konzerne in der Automobil-, Konsumgüter- und Dienstleistungsindustrie, wie beispielsweise Daimler, Opel, Henkel, Dekra und UniCredit vertrauen uns ihre Business Konferenzen, Vertriebstrainings, Roadshows, fahraktiven Events und Incentives an.
Description
- Founding Year
- 2006
- Company Type
- Digital Agency
- Industry
- Advertising, Marketing, PR
IT Team Lead & Coordinator - Operations & Digitalization
- Location
- Stuttgart
- Working Model
- Onsite
- Diversity
- Open for all genders
