Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Cologne
- Working Model
- Onsite
Job Summary
In this role, you will assist colleagues with IT inquiries, manage users in Active Directory, maintain Exchange and Citrix servers, and document incidents in the ticket system for sustainable problem resolution.
Job Technologies
Your role in the team
- Support for the entire IT infrastructure including questions regarding the use of clients and virtual desktops.
- Support for employees via remote, email, and phone.
- User management as well as the maintenance of Exchange servers, Citrix servers, and file servers.
- Troubleshooting in the hardware and software domain.
- Documentation of incident cases in the ticket system.
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Our expectations of you
Education
- Completed training as an IT specialist in system integration.
Qualifications
- Knowledge in Active Directory, Exchange, and virtual environments.
- High customer orientation.
- Analytical and solution-oriented working style.
Experience
- Extensive professional experience in IT support.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Aschert & Bohrmann GmbH
Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT Supporter
- Location
- Cologne
- Working Model
- Onsite
- Diversity
- Open for all genders
