Job
- Level
- Experienced
- Location
- Berlin
- Working Model
- Onsite
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you will solve technical hardware and software issues, support users, manage networks and systems, while also overseeing system implementation projects and providing knowledge transfer.
Job Technologies
Your role in the team
- Technical IT support for hardware and software issues as well as user support
- Maintenance and ensuring the operation of applications and systems
- Maintenance and management of PCs, printers, and networks
- Coordination and management of 3rd-level support
- Close collaboration with central IT and the specialist hotlines for core applications
- Provision of know-how and conducting training sessions for users
- Management of local IT solutions and contribution of optimization proposals
- Implementation and support of projects and system rollouts
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Our expectations of you
Education
- Completed vocational training or several years of practical experience in the IT environment, e.g., as an IT technician, IT specialist for system integration, IT systems electronics technician.
Qualifications
- Excellent knowledge of Windows 10, Windows 11, and Microsoft Office.
- Knowledge of IGEL systems is desirable.
- In-depth knowledge of PC/printer hardware, ADS, Citrix, and networks.
- Knowledge of IT security fundamentals.
- Knowledge of hospital workflows is desirable.
- Structured and independent working style, reliability, as well as a high customer orientation and a friendly, competent demeanor.
- Your communication skills: A confident demeanor is second nature to you. Thanks to your negotiation-level German skills, you accompany our users both in conversations and in written correspondence with absolute confidence and a solution-oriented approach.
- You have sufficient measles protection in accordance with § 20 IfSG.
- For your start with us, we require a current certificate of good conduct from you in advance.
- A positive attitude towards the Christian values of our company.
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What we offer
- Family friendliness and flexibility: Growing and family-friendly company with flexible hours included.
- Permanent employment contract: A long-term collaboration with a long-term perspective.
- Your working hours: Look forward to a reliable full-time position with 40 hours per week. As flexibility is important to us: many of our positions can also be filled part-time - just get in touch!
- Work with purpose: Your job provides real value for us – for people, not just for numbers.
- Development: for your professional and personal growth
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Higher Take-Home Pay
Job Locations
About Your Employer
Alexianer GmbH
The Alexian Brothers have been operating hospitals, senior and disability care facilities, health promotion and rehabilitation centers, ambulatory care and nursing facilities, and workshops for disabled people for over 800 years. The organization is committed to providing quality care and services to all members of the community. The Stiftung der Alexianerbrüder is the primary provider of funding for the organization.
Description
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Healthcare, Social Sector
IT support
- Location
- Berlin
- Working Model
- Onsite
- Diversity
- Open for all genders
