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IT Support Specialist / IT Service Desk

Job

  • Level
    Experienced
  • Job Field
    IT, Support
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Location
    Dusseldorf
  • Working Model
    Onsite
  • Job Summary

    In this role, you will handle incident reports, install and maintain hardware and software, and manage user accounts. Additionally, you will create documentation and support IT projects and rollouts.

    Job Technologies

    Your role in the team

    • Support of users in 1st and 2nd level support.
    • Acceptance, analysis, and processing of disturbance reports.
    • Installation, configuration, and maintenance of hardware and software.
    • Maintenance and management of user accounts and access rights.
    • Creation and updating of documentation and instructions.
    • Support for IT projects and rollouts.

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    Our expectations of you

    Education

    • Completed vocational training in the IT sector or a comparable qualification.

    Qualifications

    • Very good German skills, at least good English skills.
    • Knowledge of Windows environments, networking, and IT security.
    • Service orientation, communication skills, and team spirit.
    • Structured, solution-oriented working style.

    Experience

    • First experience in IT support or Service Desk is desirable.

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    Benefits

    Work-Life-Integration

    Job Locations

    • Location Dusseldorf

      Nordrhein-Westfalen

      Germany

    This is your employer

    Aschert & Bohrmann GmbH

    Aschert & Bohrmann GmbH

    Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.

    Description

  • Company Type
    Recruiting Agency
  • Working Model
    Full Remote, Hybrid, Onsite
  • Industry
    Recruitment Agency
  • Logo Aschert & Bohrmann GmbH

    IT Support Specialist / IT Service Desk

    Location
    Dusseldorf
    Working Model
    Onsite
    Diversity
    Open for all genders

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