Job
- Level
- Experienced
- Location
- Stuttgart
- Working Model
- Onsite
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- 44.100 to 55.100€ gross/year
Job Summary
In this role, you will perform on-site tasks in IT/telecommunications, assist users in 1st and 2nd-level support, and handle the installation and maintenance of IT systems.
Your role in the team
- Execution of on-site activities within the scope of IMAC assignments in the IT/TK environment.
- Support and assistance to users in utilizing IT infrastructure in 1st and 2nd level support.
- Installation, commissioning, upgrade, and maintenance of hardware and software.
- Commissioning and administration of customer IT infrastructure/systems, including network and server environments.
- Independent monitoring of ticket processing in terms of quality, quantity, and SLA compliance.
- Provision of the relevant billing information for internal documentation of the services rendered and times.
- Participation in on-call duties.
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Our expectations of you
Education
- Successfully completed IT vocational training or a comparable qualification.
Qualifications
- Comprehensive knowledge of ticketing systems, knowledge bases, CMDB/asset management systems, as well as IT processes.
- Fluent German and good technical English skills.
- Class B driver's license.
Experience
- At least three years of relevant professional experience in IT and/or telecommunications service.
- Experience in project management and project execution is advantageous.
- Experience in customer projects in an industrial environment or in the public sector is advantageous.
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What we offer
- Through diverse and socially relevant tasks, we ensure the smooth IT operations and digitalization of the Bundeswehr.
- Our common goal unites us. For us, a respectful interaction and a strong team spirit are fundamental.
- BWI offers a secure workplace as well as an award-winning and employer-funded occupational pension scheme.
- You generally start with 30 days of annual leave, with the option for individual adjustments.
- Through our benefit app, you have access to a monthly credit and tax advantages on tickets for public transportation.
- We support your professional and personal development through tailored measures as well as free access to LinkedIn Learning.
- You have the option to lease a Jobrad and additionally benefit from access to platforms offering a variety of employee discounts.
- The starting salary typically ranges between €44,100 and €55,100 gross per year. The exact amount is determined based on criteria such as qualifications, scope of responsibilities, and the requirements of the position. Justified deviations are possible on a case-by-case basis.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Higher Take-Home Pay
Job Locations
About Your Employer
BWI GmbH
At the IT Service Center of the Federal Government, we offer comprehensive IT services under one roof. With over 4,000 employees, we are one of the ten largest IT service providers in Germany. We are looking for authentic IT enthusiasts who share our passion and are searching for challenging IT projects to help shape Germany's future.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Employer reviews
by devworkplaces.com
Total
(1 Review)3.6
Engineering
2.7Workingconditions
4.4Culture
3.7Career Growth
3.6
IT service technician
- Salary
- 44.100 to 55.100€ gross/yearEstimated net salary based on the gross salary in the job ad using tax class I.29.152 to 35.029 € net/year · Tax class I
- Location
- Stuttgart
- Working Model
- Onsite
- Diversity
- Open for all genders
