Job
In this role, you will support the Infor COM ERP system, optimize workflows, perform system updates, and analyze user issues in first-level support to ensure stable operations.
This listing has been machine translated. Show original
Your role in the team
- Technical and organizational support as well as administration of the ERP system Infor COM.
- Ensuring a stable and reliable ERP operation as well as comprehensive and traceable system documentation.
- Administration and continuous development of user, roles, and permission concepts.
- Maintenance of master data, system parameters, and other application-related settings within the ERP system.
- Planning, coordination, and execution of updates, patches, and release changes.
- Analysis, prioritization, and sustainable resolution of user issues and system disruptions in First Level Support.
- Optimization and further development of the existing ERP landscape, particularly regarding workflows, reports, forms, and interfaces.
- Consulting and supporting the departments with ERP-related issues and process optimizations.
- Close collaboration with internal departments as well as external ERP partners and IT service providers.
Our expectations of you
Education
- Completed apprenticeship or degree in Computer Science, Business Informatics, or a comparable qualification.
Qualifications
- Good understanding of ERP-supported business processes, preferably within an industry or mechanical engineering company.
- Knowledge of user, role, and permission management.
- Basic technical understanding of databases, reporting solutions, and interface integration.
- Independent, structured, and solution-oriented working style.
- Strong communication skills, service orientation, and a sense of responsibility.
- Very good German language skills as well as good English language skills, both written and spoken.
Experience
- Practical professional experience in the administration and support of ERP systems, ideally with Infor COM.
- Experience in customizing, parameterization, and application-oriented support of ERP solutions.
- Experience with ERP updates, release changes, and systematic troubleshooting of issues is advantageous.
What we offer
- Permanent employment with long-term prospects.
- Attractive salary including additional benefits such as Christmas bonus and asset-building payments.
- Flexible working hours with a time account and home office.
- Training opportunities for your professional and personal development.
- Modern work equipment (e.g., laptop or company mobile phone depending on the assignment).
- Employee events & referral bonuses as well as switching bonuses when changing service providers.
Benefits
Work-Life-Integration
Topics you will work on
Job locations
About your employer
iks Engineering GmbH is a leading engineering company specializing in innovative solutions in mechanical engineering and electrical engineering. Their dedicated team provides tailored services that meet the highest quality standards.
- Established Company
- Onsite, Hybrid
- Industry, Production
More jobs
These jobs might also interest you
You’ll be joining at a stage where we’re building and evolving our new CRM platform. That’s exactly what makes this role special: you won’t just develop features—you’ll actively help shape the technical foundation of a modern CRM ecosystem. Together...
Consultant & Project Manager – You are the primary contact for our clients and take on the leadership of new projects. Optimize processes & create added value – With your expertise, you will design more efficient workflows and support our clients with...
Consultant & Project Manager – You are the first point of contact for our clients and take on the leadership of new projects. Optimize processes & create added value – With your expertise, you will design more efficient workflows and support our clients...