Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Bamberg, Berlin, Munich
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you ensure smooth IT operations, handle inquiries via phone, email, and ticket systems, and resolve issues in Windows and telematics infrastructures.
Job Technologies
Your role in the team
- They ensure the smooth IT operation for our users and respond to inquiries via phone, email, and ticket system.
- The installation, configuration, and troubleshooting of peripheral devices, Windows operating systems, as well as Microsoft Windows client/server environments, are part of your responsibilities.
- In doing so, you analyze software and hardware errors and carry out solution-oriented troubleshooting.
- They configure and monitor virtual environments as well as server operating systems.
- Additionally, you are responsible for ensuring transparent and comprehensible documentation through our ticketing system and regularly participate in training sessions and team meetings to stay up to date.
- You independently handle inquiries related to the telematics infrastructure, such as errors, changes, and extensions, concerning hardware, software, and user management.
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Our expectations of you
Education
- You have completed vocational training as an IT specialist (m/f/d) or hold a comparable qualification with initial experience in IT support, and ideally, you already have professional experience with an IT service provider. Alternatively, you have a technical education and are seeking the right entry point.
Qualifications
- You are familiar with network technology, virtualization, and Windows Server.
- Knowledge in the field of telematics infrastructure is also desirable.
- Customer contact is exactly your thing and you are interested in new technologies.
- With your friendly and approachable manner, you inspire and support our clients — even in difficult situations — and resolve issues as quickly as possible.
- You are team-oriented and communicative, committed to continuous development, and characterized by a reliable work ethic.
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Benefits
Health, Fitness & Fun
Food & Drink
Work-Life-Integration
Job Locations
This is your employer
medatixx GmbH & Co. KG
At medatixx GmbH & Co. KG, we are a leading provider of software solutions for doctors in private practice. Our solutions are intuitive and easy to use, so you can focus on what's most important: your patients.
Description
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Healthcare, Social Sector, Internet, IT, Telecommunication
IT administrator in technical support
- Location
- Bamberg, Berlin, Munich
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
