Job
- Level
- Experienced
- Job Field
- Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Essen
- Working Model
- Hybrid, Onsite
Job Technologies
Your role in the team
- First and second level support have done their best, but the IT problem is not yet solved? As 3rd level support, you solve complex application problems for our customers on site.
- In this context, you get to the bottom of service requests and error messages (incidents) and analyze possible sources of error.
- Not only will you be responsible for maintaining applications and databases, but you will also continually develop them further.
- Your specialist knowledge is also required in change management: Here you plan, develop, test and integrate system updates into operational operations.
- As the contact person for technically complex questions about the applications you support, you coordinate with different departments, system administrators, network specialists and software manufacturers.
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Our expectations of you
Education
- Completed studies in computer science, business informatics or software technology, alternatively technical training, e.g. B. to become an IT specialist with many years of (5+) professional experience
Qualifications
- Comprehensive knowledge of supporting current Windows and Linux operating systems (client and server) and Windows applications
- Confident in dealing with (Oracle) databases and SQL as well as in-depth knowledge of troubleshooting applications and interfaces
- Personally, we particularly like your analytical approach and customer orientation as well as your willingness to deal with highly complex inquiries and IT problems.
Experience
- IT project experience (execution, system design and software development)
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Benefits
Food & Drink
Work-Life-Integration
Health, Fitness & Fun
Job Locations
Location Essen
Nordrhein-Westfalen
Germany
This is your employer
Bechtle AG
Bechtle is a leading IT company in Europe and operates around 70 system houses in Germany, Austria and Switzerland. The e-commerce companies in 14 countries ensure reliable IT services and enable companies to fully exploit their potential
Description
- Company Size
- 50-249 Employees
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Consulting, Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(2 Reviews)4.1
Engineering
4.0Workingconditions
4.5Career Growth
4.0Culture
4.2
IT Support Windows Linux 3rd Level
- Location
- Essen
- Working Model
- Hybrid, Onsite
